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Improving Queanbeyan Health Service Admitted National Emergency Access Target

At Queanbeyan Health Service (QHS) 74% of patients admitted to an emergency department bed stay longer than four hours. In 2014 Admitted National Emergency Access Target (NEAT) performance in QHS was 36%. This project implements solutions to improve patient flow and improve NEAT by 20% in 2015.
Queanbeyan District Hospital
Added: 20 August 2015
Last updated: 25 August 2015

PleDG: Please don’t go, it’s worth the wait

Health outcomes are poorer for patients if they disengage from a service before receiving or completing care. This project is working to ensure that at the Broken Hill Health Service emergency department: patients receive the right care at the right time and in the right place; patients needing access to emergency care can access it when they need it; patients will remain engaged with the emergency services to achieve optimal management of their medical conditions; staff can focus on their...
Broken Hill Base Hospital
Added: 20 August 2015
Last updated: 26 August 2015

LifesmilesGOLD: Making oral health Care more accessible for more people

LifesmilesGOLD for Oral Health has introduced a change in our appointment scheduling. Appointment books are customised for each clinic to match demand. Urgent patients receive quicker access for their urgent treatment. There are more appointments available for patients who have less urgent oral health needs.
Murrumbidgee Local Health DistrictSouthern NSW Local Health District
Added: 20 August 2015
Last updated: 21 August 2015

Improving Your Image: Timely Access to Radiology Services

Imaging departments across NSW are struggling to balance emergency, inpatient and outpatient care with resources. The increasing demand for medical imaging presents further difficulties in meeting expected timeframes, particularly for examination and reporting turnaround times. The radiology department will assist referring clinicians in making the patient’s journey through the hospital as efficient as possible by minimising delays, and improving timely access to medical imaging services....
Nepean Hospital
Added: 19 August 2015
Last updated: 21 August 2015

An Innovative Allied Health Approach to Cancer Care Services: Removing the 'Band-Aid Effect'

Nepean Cancer Care Centre (NCCC) was established in 1998, setting up a comprehensive specialised interdisciplinary allied health team to support the care needs of the cancer patients throughout their cancer journey. Allied health services are experiencing the demand of a growing cancer care service. This project is working to ensure the most efficient, effective use of allied health resources to support the best patient journey....
Nepean Blue Mountains Local Health District
Added: 18 August 2015
Last updated: 25 August 2015

Too Long to Wait

The prevalence of Gestational Diabetes Mellitus (GDM) and Type 2 Diabetes (T2D) in the Canterbury area has been increasing over the years and this trend is expected to upsurge with the new reference range for diagnosing GDM introduced in 2015. This project addresses an urgent need to improve systems and processes and realign its resources to ensure that pregnant women attending the clinic receive optimal and timely care....
Canterbury Hospital
Added: 18 August 2015
Last updated: 21 August 2015

About Face Project: Clinical Redesign of Cleft and Craniofacial Services

This project is about starting the journey towards the provision of better, more organised and coordinated care to ensure the best possible cleft and craniofacial services and experience for patients and their families.
Sydney Children's Hospital Network
Added: 18 August 2015
Last updated: 21 August 2015

Eas-e-Referrals

Patient referrals between general practice and Illawarra Shoalhaven Local Health District (ISLHD)specialist services are about to get easier thanks to a joint initiative of the ISLHD and COORDINARE – South Eastern NSW Primary Health Network. From May 2015, enhancements to current referral processes will include: a new electronic referral template that will auto-populate from patient records in general practice; the ability to transmit referrals directly and securely via Argus to the Illawarra Diabetes Service; the availability of a simple brochure...
Illawarra Shoalhaven Local Health District
Added: 7 August 2015
Last updated: 21 August 2015

Triple CCC Project - Care, Communication, Coordinate

The project team redesigned and implemented a new care coordination model which has transformed care delivery on the medical respiratory ward, improving safety, patient, carer and staff satisfaction.
Shellharbour Hospital
Added: 7 August 2015
Last updated: 21 August 2015

Beat it! Every patient, every time

The Beat It! (Beat the Mental Health National Emergency Access Target) project used clinical redesign methodology to identify barriers to the timely and efficient assessment, treatment, admission or discharge of mental health consumers presenting to Wyong Hospital emergency department. Solutions were developed to address the root causes of delays to reduce lengthy waiting times and enhance the consumer experience. Improved communication and collaboration between the divisions and teams will also enhance staff and consumer satisfaction....
Wyong Public Hospital
Added: 6 August 2015
Last updated: 21 August 2015
2015 Apr
2015 Apr

Evaluation: what to consider

13 April 2015
The Health Foundation

2015 Apr

Using communications approaches to spread improvement

13 April 2015
The Health Foundation

2015 Jan

Doing things better without adding hours to the day

14 January 2015
Health News from HealthCanal.com

2014 Oct

WIHI: Better Care and Better Value for Hip and Knee Replacement

25 October 2014
Institute for Healthcare Improvement

2014 Oct

Using Real-Time Demand Capacity Management to Improve Hospitalwide Patient Flow

24 October 2014
Institute for Healthcare Improvement