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NSW Patient Survey Program

The NSW Patient Survey Program gathers information from patients across NSW about their experience with services in hospitals and other healthcare facilities. The Bureau of Health Information, working with Ipsos Social Research Institute, manages the survey program on behalf of NSW Ministry of Health and Local Health Districts.

The survey program aims to:

  • Understand patients’ health care experiences
  • Provide information on how hospitals and health facilities are performing
  • Enable health services to identify strengths and opportunities for improvement
  • Allow hospitals to compare with other like hospitals, encouraging shared learning.

The NSW Patient Survey Program will gather feedback from a range of patient groups, including adult admitted patients, those attending emergency departments, outpatient clinics, and children and young people admitted to hospital. Results are independently reported by the Bureau and made available on their website.

For more information or to subscribe to updates about the survey program visit the Bureau of Health Information NSW Patient Survey Program.

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