Professional development and capacity building

Organisations ensure compulsory professional development in trauma-informed recovery oriented practices and collaborative care especially when approaching care planning and shared decision-making.

In practice

• Using human resource systems to prepare and support staff to work effectively in a collaborative environment.
• Orientating agency staff through effective information exchange.
• Identifying non-clinical staff who may also benefit from training (e.g. security staff, receptionists, ward clerks etc.).
• Educating staff and consumers about the value of collaboratively developing a care plan.
• Employing simulation based learning.