Links

Many resources from Australia and abroad have been developed about the patient centred medical home model. These include websites, reports, research studies, and much more.

Accountable Care Organisation Evidence Check
https://www.aci.health.nsw.gov.au/__data/assets/pdf_file/0009/420939/ACO-Evidence-Check.pdf
A review aimed to address the following three questions:
1. What are the purposes and features of existing ACO and Accountable Care Community models?
2. How effective have ACO models been to improve health outcomes and patient experience and to reduce costs of care?
3. What barriers and enablers to successful implementation of ACO models have been identified?

The Patient Centred Medical Home: Background paper
https://www.aci.health.nsw.gov.au/__data/assets/pdf_file/0016/312505/PCMH_background_paper.pdf
A NSW Agency for Clinical Innovation paper which brings together key writings on Patient Centred Medical Homes (PCMHs) and considers the NSW context.

The Australian Centre for the Medical Home
http://medicalhome.org.au/
This Australian Centre for the Medical Home web resource by Dr Tony Lembke provides resources about Australia’s journey into patient centred medical homes.

Health Care Homes: Reform of the primary health care system
http://www.health.gov.au/internet/main/publishing.nsf/Content/health-care-homes
This Department of Health (Commonwealth of Australia) website covers Health Care Homes trials commencing July 2017.

WentWest Primary Health Network
http://www.wentwest.com.au/phn/programs/pcmh
This website by the Western Sydney Primary Health Network details the PCMH model structured around The 10 building blocks of high-performing primary care, developed by Bodenheimer, Ghorob, Willard-Grace and Grumbach.

North Coast Primary Health Network
http://ncphn.org.au/medical-home/
This website by the North Coast Primary Health Network provides links to introductory videos, and a transition handbook for general practices.

Royal Australian College of General Practitioners
http://www.racgp.org.au/home
Resources and information from the Royal Australian College of General Practitioners.

Future Practice
http://futurepractice.com.au/
Resources and information about general practice by the Australian Medical Association.

Project Integrate
http://projectintegrate.eu/
Project Integrate 'aims to gain valuable insights into the leadership, management and delivery of integrated care to support European care systems to respond to the challenges of ageing populations and the rise of people living with long-term chronic conditions'.

Patient Centered Primary Care Collaborative
https://www.pcpcc.org/
This not-for-profit organisation's website features implementation resources, videos, a mailing list for updates, webinars, upcoming conferences, training resources and much more.

Safety Net Medical Home Initiative
http://www.safetynetmedicalhome.org/resources-tools
This initiative’s website hosts a vast library of PCMH tools related to:

  • getting started
  • engaged leadership
  • quality improvement strategy
  • empanelment
  • continuous and team-based healing relationships
  • organised, evidence-based care
  • patient-centred interactions
  • enhanced access
  • care coordination
  • coaching guides
  • recognition and payment
  • peer learning
  • special topics.

Agency for Healthcare Research and Quality
https://www.pcmh.ahrq.gov/page/tools-implementing-pcmh
This United States agency website includes tools and resources for implementing PCMHs, and documents covering their five key domains:

  • comprehensive care
  • patient-centred care
  • coordinated care
  • accessible services
  • quality and safety.

It also contains information on PCMH's three foundational supports:

  • health information technology
  • workforce
  • finance

American College of Physicians
https://www.acponline.org/running_practice/delivery_and_payment_models/pcmh/
This national organisation's website provides a collection of PCMH resources, including slide decks of introductory information and data from demonstrator sites. It also includes links to key resources from the Agency for Healthcare Research and Quality, Patient-Centered Primary Care Collaborative and others. The website is also home to the American College of Physicians Practice Advisor, a for-profit program that helps practices transform into PCMHs. Note: this resource is for American practices.

American Academy of Family Physicians
http://www.aafp.org/practice-management/transformation/pcmh.html
The academy's website includes basic, intermediate and advanced checklists for practice transformation, and informative videos on implementation of PCMH elements.

MacColl Center for Healthcare Innovation
http://www.maccollcenter.org/our-work/patient-centered-medical-home?page=5
This website links to a number of journal articles, and to organisations that develop PCMH resources.

Southeast Texas Medical Associates
http://www.setma.com/
This website links to a multitude of documents tailored to the Southeast Texas Medical Associates PCMH model. It includes screen shots of their electronic medical record, programs used in their practices, training information, assessment tools, change models and much more.

National Committee for Quality Assurance
http://www.ncqa.org/Programs/Recognition/Practices/PatientCenteredMedicalHomePCMH.aspx
This privately-run company provides accreditation for practices in the United States to become official PCMHs. They offer training and tools, although mostly at cost.
https://www.youtube.com/watch?v=ZC4YCLG4h5k&feature=player_embedded
Their video outlines what a PCMH is, why a practice should consider becoming one, their 2011 Standards and Recognition Program, and how roles might change in a PCMH.

Mailing lists in the United States

Further reading

Australian Medical Association position statement on the medical home, 2015.
https://ama.com.au/system/tdf/documents/AMA Position Statement on the Medical Home_November 2015_Final.pdf?file=1&type=node&id=43278

Australian Medical Association Queensland's health vision part 3: Reprioritising care in response to need.
http://www.amaq.com.au/page/Advocacy/AMA_Queenslands_Health_Vision/part-one-reprioritising-care-in-response-to-need/ama-queensland-health-vision-part-three---reprioritising-care-in-response-to-need/

Australian Primary Health Care Research Institute: Emerging models of integrated primary health care centres.
http://aphcri.anu.edu.au/files/McDonald%2025%20page%20report%20Final.pdf

Ernst & Young, WentWest Limited & Menzies Centre for Health Policy, A model for Australian general practice: The Australian person-centred medical home.
http://apo.org.au/files/Resource/australian_general_practice_discussion_paper_final_screen.pdf

George Institute & partners, Patient-centred healthcare homes in Australia: Towards successful implementation.
https://chf.org.au/sites/default/files/patient-centred-healthcare-homes-in-australia-towards-successful-implementation.pdf

Medical Journal of Australia, A systematic review of the challenges to implementation of the patient-centred medical home: Lessons for Australia.
https://www.mja.com.au/system/files/issues/201_03/jan00295.pdf

Primary Health Care Advisory Group report: Better outcomes for people with chronic and complex health conditions.
http://www.health.gov.au/internet/main/publishing.nsf/Content/76B2BDC12AE54540CA257F72001102B9/$File/Primary-Health-Care-Advisory-Group_Final-Report.pdf

Patient Enrolment in Australian Primary Health Care
www.phcris.org.au/download.php?id=8429&spi=14&typ=full

The Commonwealth Fund, Guiding transformation: How medical practices can become patient-centred medical homes.
http://www.commonwealthfund.org/Publications/Fund-Reports/2012/Feb/Guiding-Transformation.aspx

Heartbeats on the High Street: How Community Pharmacy can transform Britain’s Health, Wealth and Wellbeing
http://www.respublica.org.uk/wp-content/uploads/2017/11/ResPublica-Report-Heartbeats-on-the-High-Street.pdf?utm_source=The%20King%27s%20Fund%20newsletters&utm_medium=email&utm_campaign=8903046_NEWSL_HMP%202017-11-24&dm_i=21A8,5ATMU,FLWSV7,KH797,1