Linking people with resources to support and promote consumer enablement approaches across the healthcare spectrum.
Consumer enablement is the extent to which people understand their health conditions and have the confidence, skills, knowledge and ability to actively manage their health and wellbeing and access the healthcare services they need.
Enablement in health is associated with behaviours like active self-management and adoption of healthy life choices and has become a well-accepted indicator of quality of care.
The ACI has developed the Consumer Enablement Guide: a comprehensive web resource that brings together concepts, evidence and resources to inform and support the use of enablement approaches in clinical practice.
Consumer enablement News
The Primary Care Institute (PCI) and the Patient Experience and Consumer Engagement (PEACE) team are launching the Consumer Enablement Spotlight Series – a series of webinars that aim to shine a light on different consumer enablement interventions or approaches.
The Spotlight Series webinars will be free to attend and open to anybody who is interested to learn more about enablement approaches, including clinicians, managers, consumers and students.
The first Spotlight Series webinar is on Tuesday 11 June 2019 from 9am to 12noon and will focus on Shared Decision Making.
The launch of the Consumer Enablement Guide was held on 3 December 2018 at a joint event with Western Sydney Local Health District in Parramatta. The event brought together 250 people in Parramatta and many more via live stream to hear from international experts and local innovators on health literacy and consumer enablement research, initiatives and experiences.
Consumer enablement resources
Evidence check: consumer enablement
An Evidence Check rapid review brokered by the Sax Institute for the Agency for Clinical Innovation. May 2016.
Consumer Enablement: a clinician’s guide
A comprehensive web resource that brings together concepts, evidence and resources to inform and support the use of enablement approaches in clinical practice.
Presentations from the Health Literacy Hub and Consumer Enablement Guide Launch event on 3 December 2018.
View 18 presentations from the day
Consumer enablement events
31 May: World No Tobacco Day
19 September: Telehealth Capability Interest Group virtual forum
October: Mental Health Month
10 October: World Mental Health Day
View the Calendar to see all ACI events.
Phone: 0436 658 192