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Consumer Enablement

Linking people with resources to support and promote consumer enablement approaches across the healthcare spectrum.

Consumer enablement is the extent to which people understand their health conditions and have the confidence, skills, knowledge and ability to actively manage their health and wellbeing and access the healthcare services they need.

Enablement in health is associated with behaviours like active self-management and adoption of healthy life choices and has become a well-accepted indicator of quality of care.


The ACI has developed the Consumer Enablement Guide: a comprehensive web resource that brings together concepts, evidence and resources to inform and support the use of enablement approaches in clinical practice.

Consumer enablement News

The launch of the Consumer Enablement Guide was held on 3 December 2018 at a joint event with Western Sydney Local Health District in Parramatta. The event brought together 250 people in Parramatta and many more via live stream to hear from international experts and local innovators on health literacy and consumer enablement research, initiatives and experiences.
#consumerenablement

Consumer Enablement Guide

Consumer enablement resources

Evidence check: consumer enablement
An Evidence Check rapid review brokered by the Sax Institute for the Agency for Clinical Innovation. May 2016

Consumer Enablement: a clinician’s guide
A comprehensive web resource that brings together concepts, evidence and resources to inform and support the use of enablement approaches in clinical practice.

Consumer enablement events

1-5 April: National Advance Care Planning Week

29-30 April: Patient Experience Symposium (PExS2019)

31 May: World No Tobacco Day

View the Calendar to see all ACI events.

Contacts:

Angela Wicks
Email: angela.wicks@health.nsw.gov.au
Phone: 0436 658 192