Acute Care Taskforce Resources

These resources relate to improving the medical patient journey, in particular improving the coordination of care for these patients.

ACT Newsletter May 2013

https://www.aci.health.nsw.gov.au/__data/assets/pdf_file/0010/194707/20130517_-_ACI_-_Acute_Care_Taskforce.pdf

Format: PDF File (722.0 KB) Alternate Content: Plain Text

Subcategory: Acute Care Taskforce Updates Resource Type: Newsletters

Added: 19 August 2013 Updated: 19 August 2013

Summary Report - ACT Meeting 14 June 2013

https://www.aci.health.nsw.gov.au/__data/assets/pdf_file/0009/194706/20130614_-_ACT_-_Summary_Report.pdf

Format: PDF File (565.5 KB) Alternate Content: Plain Text

Subcategory: Acute Care Taskforce Updates Resource Type: Reports

Added: 19 August 2013 Updated: 19 August 2013

ACT Newsletter August 2013

https://www.aci.health.nsw.gov.au/__data/assets/pdf_file/0011/194708/20130812_-_ACI_-_Acute_Care_Taskforce.pdf

Format: PDF File (164.5 KB) Alternate Content: Plain Text

Subcategory: Acute Care Taskforce Updates Resource Type: Newsletters

Added: 19 August 2013 Updated: 19 August 2013

Acute Care Taskforce Updates

News about the Acute Care Taskforce and it's programs

https://www.aci.health.nsw.gov.au/networks/acute-care-taskforce/act-updates

Format: Webpage

Subcategory: Acute Care Taskforce Updates Resource Type: Newsletters

Added: 15 January 2015 Updated: 15 January 2015

Improving the medical inpatient journey – March 2013

https://www.aci.health.nsw.gov.au/__data/assets/pdf_file/0004/182551/improving-the-medical-patient-journey.pdf

Format: PDF File (194.9 KB) Alternate Content: Plain Text

Subcategory: Acute Care Taskforce Updates Resource Type: Reports

Added: 27 March 2013 Updated: 27 March 2013

The medical patient journey: where to from here? – November 2012

https://www.aci.health.nsw.gov.au/__data/assets/pdf_file/0011/182549/medical-patient-journey.pdf

Format: PDF File (136.2 KB) Alternate Content: --

Subcategory: Acute Care Taskforce Updates Resource Type: Reports

Added: 27 March 2013 Updated: 27 March 2013

Acute Care Taskforce Workshop Report Friday March 8, 2013

https://www.aci.health.nsw.gov.au/__data/assets/pdf_file/0003/182550/workshop-report-march-2013.pdf

Format: PDF File (823.9 KB) Alternate Content: Plain Text

Subcategory: Acute Care Taskforce Updates Resource Type: Reports

Added: 27 March 2013 Updated: 27 March 2013

ACSQHC - Standard 6 Handover - Safety and Quality Improvement Guide

http://www.safetyandquality.gov.au/wp-content/uploads/2012/10/Standard6_Oct_2012_WEB.pdf

Format: PDF File

Subcategory: Safe Clinical Handover Resource Type: Standards

Added: 4 August 2014 Updated: 4 August 2014

ACSQHC - OSSIE Guide to Clinical Handover

http://www.safetyandquality.gov.au/our-work/clinical-communications/clinical-handover/ossie-guide/

Format: Webpage

Subcategory: Safe Clinical Handover Resource Type: External Links

Added: 4 August 2014 Updated: 4 August 2014

ACSQHC - OSSIE Guide to Clinical Handover

http://www.safetyandquality.gov.au/our-work/clinical-communications/clinical-handover/ossie-guide/

Format: Webpage

Subcategory: Safe Clinical Handover Resource Type: Clinical Guidelines

Added: 13 June 2014 Updated: 25 July 2014

Clinical handover implementation toolkit

https://www.aci.health.nsw.gov.au/resources/acute-care/safe_clinical_handover/implementation-toolkit.pdf

Format: PDF File (788.6 KB) Alternate Content: Plain Text

Subcategory: Safe Clinical Handover Resource Type: Toolkits

Added: 4 August 2014 Updated: 4 August 2014

ISBAR app

https://itunes.apple.com/au/app/isbar/id465890292?mt=8

Format: Webpage

Subcategory: Safe Clinical Handover Resource Type: External Links

Added: 13 June 2014 Updated: 25 July 2014

Standard Key Principles – Implementation Checklist

https://www.aci.health.nsw.gov.au/__data/assets/pdf_file/0003/235146/jmo-checklist.pdf

Format: PDF File (274.6 KB) Alternate Content: Plain Text

Subcategory: Safe Clinical Handover Resource Type: Checklists

Added: 4 August 2014 Updated: 4 August 2014

Standard Key Principles – Improving JMO clinical handover at all shift changes

https://www.aci.health.nsw.gov.au/__data/assets/pdf_file/0020/235145/jmo-handover-toolkit.pdf

Format: PDF File (1.2 MB) Alternate Content: Plain Text

Subcategory: Safe Clinical Handover Resource Type: Key Principles

Added: 4 August 2014 Updated: 4 August 2014

Safe Clinical Handover: GP/Hospital

https://www.aci.health.nsw.gov.au/resources/acute-care/safe_clinical_handover/Safe_Clinical_Handover.pdf

Format: PDF File (845.5 KB) Alternate Content: Plain Text

Subcategory: Safe Clinical Handover Resource Type: Clinical Guidelines

Added: 19 August 2013 Updated: 15 March 2016

Standard Key Principles

http://www0.health.nsw.gov.au/policies/pd/2009/PD2009_060.html

Format: Webpage

Subcategory: Safe Clinical Handover Resource Type: External Links

Added: 4 August 2014 Updated: 4 August 2014

Standard Key Principles

http://www0.health.nsw.gov.au/policies/pd/2009/PD2009_060.html

Format: Webpage

Subcategory: Safe Clinical Handover Resource Type: External Links

Added: 13 June 2014 Updated: 25 July 2014

Standard Key Principles – Implementation Toolkit

https://www.aci.health.nsw.gov.au/__data/assets/pdf_file/0003/235092/Standard_Key_Principles_Implementation_Toolkit.pdf

Format: PDF File (788.6 KB) Alternate Content: Plain Text

Subcategory: Safe Clinical Handover Resource Type: Toolkits

Added: 4 August 2014 Updated: 4 August 2014

Clinical Management Plans – An Experience from HNELHD by Dr Tracy Brown, Geriatrician, HNELHD

https://www.aci.health.nsw.gov.au/__data/assets/pdf_file/0017/191141/2-act-clinical-mgmt-plans.pdf

Format: PDF File (37.5 KB) Alternate Content: --

Subcategory: Acute Care Taskforce Presentations Resource Type: Presentations

Added: 1 July 2013 Updated: 1 July 2013

Summary Report - ACT Meeting 14 June 2013

https://www.aci.health.nsw.gov.au/__data/assets/pdf_file/0009/194706/20130614_-_ACT_-_Summary_Report.pdf

Format: PDF File (565.5 KB) Alternate Content: Plain Text

Subcategory: Acute Care Taskforce Presentations Resource Type: Reports

Added: 19 August 2013 Updated: 19 August 2013

ACI draft framework for integrated care of the older person with complex health needs

https://www.aci.health.nsw.gov.au/__data/assets/pdf_file/0005/204377/ACI_draft_framework_for_integrated_care_of_the_older_person_with_complex_health_needs.pdf

Format: PDF File (1.5 MB) Alternate Content: --

Subcategory: Acute Care Taskforce Presentations Resource Type: Presentations

Added: 6 December 2013 Updated: 6 December 2013

Acute Care Taskforce State-wide presentations

https://www.aci.health.nsw.gov.au/resources/acute-care/acute_care_taskforce_presentations/acute-care-taskforce-presentations

Format: Webpage

Subcategory: Acute Care Taskforce Presentations Resource Type: Presentations

Added: 18 January 2016 Updated: 1 September 2016

Electronic Patient Journey Board, Todd Tobin / Patrick Henry / Hunter New England LHD

http://www.health.nsw.gov.au/pfs/Documents/11-PFPNewsletterMay2014.pdf

Format: PDF File

Subcategory: Acute Care Taskforce Presentations Resource Type: External Links

Added: 4 August 2014 Updated: 4 August 2014

HealthPathways Info Sheet

https://www.aci.health.nsw.gov.au/__data/assets/pdf_file/0020/230771/HealthPathways-Info-Sheet-1-1-May2014.pdf

Format: PDF File (732.5 KB) Alternate Content: --

Subcategory: Acute Care Taskforce Presentations Resource Type: Presentations

Added: 26 June 2014 Updated: 26 June 2014

Tapping the Power of Hidden Influencers worksheet

https://www.aci.health.nsw.gov.au/__data/assets/word_doc/0005/227489/HiddenInfluencers-wrksheet.docx

Format: MS Word Document (20.1 KB) Alternate Content: --

Subcategory: Acute Care Taskforce Presentations Resource Type: Template

Added: 12 June 2014 Updated: 12 June 2014

Inpatient SEPSIS KILLS program, Lisa Coombs and Rosemary Sullivan, Clinical Excellence Commission

http://www.cec.health.nsw.gov.au/programs/sepsis

Format: Webpage

Subcategory: Acute Care Taskforce Presentations Resource Type: External Links

Added: 4 August 2014 Updated: 4 August 2014

The Medical Inpatient Journey at Nepean, Anita Sharma, Geriatrician, Nepean Hospital

https://www.aci.health.nsw.gov.au/__data/assets/pdf_file/0017/191150/mij-sharma-final.pdf

Format: PDF File (705.1 KB) Alternate Content: --

Subcategory: Acute Care Taskforce Presentations Resource Type: Presentations

Added: 1 July 2013 Updated: 1 July 2013

Patient Flow Systems Education, Rhonda Loftus, Health Education and Training Institute. More information can be found on the HETI website and Smooth Patient Flow can be completed

http://hetionline.health.nsw.gov.au

Format: Webpage

Subcategory: Acute Care Taskforce Presentations Resource Type: External Links

Added: 4 August 2014 Updated: 4 August 2014

Implementing Improving the Medical Inpatient Journey

https://www.aci.health.nsw.gov.au/__data/assets/pdf_file/0004/227488/PRESENTATION-IMPLEMENTATION.pdf

Format: PDF File (783.1 KB) Alternate Content: --

Subcategory: Acute Care Taskforce Presentations Resource Type: Presentations

Added: 12 June 2014 Updated: 12 June 2014

Making Choices

https://www.aci.health.nsw.gov.au/__data/assets/pdf_file/0007/224917/PRESENTATION-MAKING_CHOICES.pdf

Format: PDF File (358.6 KB) Alternate Content: --

Subcategory: Acute Care Taskforce Presentations Resource Type: Presentations

Added: 6 June 2014 Updated: 12 June 2014

Small Acts of Kindness

http://internal.health.nsw.gov.au/kindness/

Format: Webpage

Subcategory: Acute Care Taskforce Presentations Resource Type: Web Resources

Added: 4 August 2014 Updated: 4 August 2014

Tapping the Power of Hidden Influencers

http://www.mckinsey.com/insights/organization/tapping_the_power_of_hidden_influencers

Format: Webpage

Subcategory: Acute Care Taskforce Presentations Resource Type: External Links

Added: 4 August 2014 Updated: 4 August 2014

The NSW Health Leadership Framework

http://www.heti.nsw.gov.au/Global/HETI-Resources/leadership/HETI-leadership-framework.pdf

Format: PDF File

Subcategory: Acute Care Taskforce Presentations Resource Type: External Links

Added: 4 August 2014 Updated: 4 August 2014

2014 Medical Assessment Unit Forum

https://www.aci.health.nsw.gov.au/resources/acute-care/medical-assessment-units/2014-mau-forum

Format: Webpage

Subcategory: Medical Assessment Units Resource Type: Other

Added: 3 November 2014 Updated: 4 November 2014

Medical Assessment Unit Self Assessment Tool (Excel 2010 or newer)

This tool is designed to assess the effectiveness of current or planned Medical Assessment Units. The tool assesses four domains related to the model: Location and staffing, Team based approach, Evidence based care, and Governance structures to enable ongoing assessment and quality improvement.

https://www.aci.health.nsw.gov.au/__data/assets/excel_doc/0009/247716/20141028_-_ACI_-_Self_Assessment_Checklist_-_MAU_-_PUBLISHED.xlsx

Format: MS Excel Document (63.0 KB) Alternate Content: --

Subcategory: Medical Assessment Units Resource Type: Checklists

Added: 30 October 2014 Updated: 30 October 2014

2015 Medical Assessment Unit Forum

https://www.aci.health.nsw.gov.au/resources/acute-care/medical-assessment-units/2015-medical-assessment-unit-forum

Format: Webpage

Subcategory: Medical Assessment Units Resource Type: Other

Added: 19 January 2016 Updated: 19 January 2016

2016 Medical Assessment Unit Forum

https://www.aci.health.nsw.gov.au/resources/acute-care/medical-assessment-units/2016_medical_assessment_unit_forum

Format: Webpage

Subcategory: Medical Assessment Units Resource Type: Other

Added: 30 September 2016 Updated: 30 September 2016

2017 Medical Assessment Unit Forum

https://www.aci.health.nsw.gov.au/resources/acute-care/medical-assessment-units/2017-medical-assessment-unit-forum

Format: Webpage

Subcategory: Medical Assessment Units Resource Type: Other

Added: 31 October 2017 Updated: 14 November 2017

Medical Assessment Unit Self Assessment Checklist (Excel 2007 or older)

https://www.aci.health.nsw.gov.au/resources/acute-care/medical-assessment-units/ACI-Self-Assessment-Checklist-MAU-2007.xls

Format: MS Excel Document (183.0 KB) Alternate Content: --

Subcategory: Medical Assessment Units Resource Type: Checklists

Added: 19 December 2014 Updated: 15 January 2015

Medical Assessment Units Model of Care

Medical Assessment Units (MAUs) in NSW are inpatient short stay units that are usually close to or co-located with an Emergency Department with easy access between triage and the MAU.

https://www.aci.health.nsw.gov.au/__data/assets/pdf_file/0008/247715/ACI14_NSW_Acute_Care_Model_of_Care_PUBLISHED.pdf

Format: PDF File (4.0 MB) Alternate Content: --

Subcategory: Medical Assessment Units Resource Type: Models of Care

Added: 30 October 2014 Updated: 30 October 2014

Medical Assessment Units in NSW

https://www.aci.health.nsw.gov.au/networks/acute-care-taskforce/mau-nsw

Format: Webpage

Subcategory: Medical Assessment Units Resource Type: Other

Added: 15 July 2016 Updated: 15 July 2016

Criteria Led Discharge: Resource-Pack

https://www.aci.health.nsw.gov.au/__data/assets/file/0005/235283/ACI-CLD-Resource-Pack.zip

Format: File (3.7 MB) Alternate Content: --

Subcategory: Criteria Led Discharge Resource Type:

Added: 5 August 2014 Updated: 5 August 2014

Criteria Led Discharge webpage

https://www.aci.health.nsw.gov.au/networks/acute-care-taskforce/criteria-led-discharge

Format: Webpage

Subcategory: Criteria Led Discharge Resource Type: Web Resources

Added: 6 September 2016 Updated: 6 September 2016

Criteria Led Discharge Toolkit: A resource to support the implementation of CLD

https://www.aci.health.nsw.gov.au/__data/assets/pdf_file/0011/329555/CriteriaLedDischarge_Toolkit.pdf

Format: PDF File (2.0 MB) Alternate Content: --

Subcategory: Criteria Led Discharge Resource Type: Toolkits

Added: 6 September 2016 Updated: 6 September 2016

Whole of Health Program

http://www.health.nsw.gov.au/wohp/Pages/default.aspx

Format: Webpage

Subcategory: Whole of Health Resource Type: External Links

Added: 13 June 2014 Updated: 25 July 2014

Hand Hygiene

Clinical Excellence Commission

http://www.cec.health.nsw.gov.au/patient-safety-programs/assurance-governance/hand-hygiene

Format: Webpage

Subcategory: Hand Hygiene Resource Type: External Links

Added: 13 June 2014 Updated: 25 July 2014

Investigating clinical variation in acute care

This project is designed to identify variation in clinical care and determine if the variation is unwarranted. The development and implementation of quality improvement plans will then be supported in partnership with LHDs and SHNs.

http://eih.health.nsw.gov.au/initiatives/investigating-clinical-variation

Format: Webpage

Subcategory: Clinical Variation Resource Type: Clinician Summaries

Added: 13 March 2017 Updated: 13 March 2017

Close Observation Units

A close observation unit provides an intermediate level of care between a general ward and an intensive care unit.

https://www.aci.health.nsw.gov.au/resources/acute-care/cou/close-observation-units

Format: Webpage

Subcategory: Close Observation Units Resource Type: Clinician Summaries

Added: 22 June 2018 Updated: 4 September 2018

Establishment, governance and operation of a close observation unit: key principles

The principles outlined in this document should be considered when planning a COU within a facility or aligning an existing unit to best practice standards.

https://www.aci.health.nsw.gov.au/__data/assets/pdf_file/0007/430837/Close-Observation-Units-Key-Principles.pdf

Format: PDF File (529.4 KB) Alternate Content: --

Subcategory: Close Observation Units Resource Type: Key Principles

Added: 22 June 2018 Updated: 22 June 2018

Close Observation Unit Medical Record Audit Tool

Spreadsheet to review medical record compliance with the close observation unit principles.

https://www.aci.health.nsw.gov.au/__data/assets/excel_doc/0004/434137/COU-Medical-Records-Audit-Tool.xlsx

Format: MS Excel Document (495.7 KB) Alternate Content: --

Subcategory: Close Observation Units Resource Type: Audit Tools

Added: 2 July 2018 Updated: 2 July 2018

Close Observation Unit Risk and Issues Log Template

Template to record and monitor risks and issues associated with close observation units.

https://www.aci.health.nsw.gov.au/__data/assets/excel_doc/0005/434138/COU-Risk-Issues-Log-Template.xls

Format: MS Excel Document (189.0 KB) Alternate Content: --

Subcategory: Close Observation Units Resource Type: Template

Added: 2 July 2018 Updated: 2 July 2018

Close Observation Unit Self Assessment Tool

https://www.aci.health.nsw.gov.au/__data/assets/excel_doc/0007/443977/COU-Self-Assessment-Tool.xlsm

Format: MS Excel Document (690.0 KB) Alternate Content: --

Subcategory: Close Observation Units Resource Type: Other

Added: 4 September 2018 Updated: 4 September 2018

Acute Care Taskforce

Contact

Erin Avery
Manager, Acute Care Taskforce

+61 2 9412 8229 | 0459 870 811

erin.avery@health.nsw.gov.au