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Patient Reported Measures
Outcomes that matter to patients

The Patient Reported Measures (PRMs) program aims to enable patients to provide direct, timely feedback about their health-related outcomes and experiences. This will drive improvement and integration of healthcare across NSW.


Healthcare is changing in line with expectations and needs of people accessing care. The NSW Health vision is truly integrated, better value care across the state. Patient reported measures (PRMs) are a critical component of achieving this vision.

PRMs have been collected for some time, for of research, data input into clinical quality registries or quality improvement. However, a statewide PRMs program builds on this work by using PRMs:

  • at the point of care (to add value to clinicians and their patients)
  • at the health service level and
  • at health system levels.

Patients will provide direct, timely feedback about their health-related outcomes and experiences to improve care and clinical interactions. The data collected through this program will be used to improve clinical practice and quality of life, identify excellence and drive system-wide improvements.

The PRMs program plays key role in the integrated care and Leading Better Value Care.