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Centre for Healthcare Redesign
Centre for Healthcare Redesign
Transition to Recovery
Feedback from the Mental Health Service consumer experience and staff surveys indicate that patients are leaving inpatient services with limited understanding of their goals for post-discharge care, and community mental health staff are not always aware of the transfer of care goals for clients referred from the inpatient service. Often these issues lead to avoidable readmissions or delayed discharge due to not having adequate support within the community. This project addresses these challenges through collaborative care planning....
Hunter New England Local Health District
Added: 9 December 2019|Last updated: 12 December 2019
Collect ME@Home
This project will improve the NSW Health Pathology Nepean Home Collection Service. This is in response to an anticipated increase in service demands as a result of the redevelopment of Nepean cancer care centre service.
NSW Health Pathology
Added: 2 December 2019|Last updated: 12 December 2019
Redesigning mid-meal safety, nutritional accuracy and compliance, knowledge and satisfaction (SNACKS)
This project looks at how the tea-run to adult patients at Westmead Hospital in three wards can be improved to meet the nutritional and individual dietary needs of patients.
HealthShare NSWWestern Sydney Local Health District
Added: 2 December 2019|Last updated: 12 December 2019
Employee wraparound: integrated holistic management of employee workplace matters
NSW Ambulance wants to improve and simplify the management of workplace issues, which can improve outcomes for staff. The goal is to provide a more informed, responsive and employee-focused support and service. This will be achieved by:
establishing a single contact number for staff to contact to obtain information and advice; implementing an integrated case management framework for complex workplace matters....
NSW Ambulance
Added: 3 December 2019|Last updated: 12 December 2019
Improving access to medication review in high risk inpatients
The Prince of Wales Hospital is redesigning its clinical pharmacist services to prioritise medication review for inpatients most at risk of medication harm and ensure appropriate documentation of medication reviews.
Prince of Wales Hospital
Added: 3 December 2019|Last updated: 12 December 2019
MEtabolic MOnitoring Whole Health in Mind
Justice Health and Forensic Mental Health Network identified inconsistent metabolic monitoring as a patient safety risk, and resourced a project team to address this issue. Patients prescribed psychotropic medications are at increased risk of physical health side effects such as metabolic syndrome. These risks can be identified through regular physical health checks, referred to as metabolic monitoring.
Justice Health and Forensic Mental Health Network
Added: 29 November 2019|Last updated: 12 December 2019
Opioid treatment options
Clarence Valley Opioid Treatment Service will provide patients with responsive and coordinated care supporting long term change and reconnection to the community.
Northern NSW Local Health District
Added: 2 December 2019|Last updated: 12 December 2019
Eyes Open: Improving service delivery for the Royal North Shore Hospital ophthalmology service
The ophthalmology service delivers excellent ophthalmic care, however, patient and staff feedback demonstrate that the service delivers a poor patient and staff experience. This project focused on identifying opportunities for improvement that relate specifically to patient and staff experiences, and then implementing sustainable changes to address these experiences.
Royal North Shore Hospital
Added: 6 May 2019|Last updated: 9 October 2019
Dealing with the hard stuff: Southern NSW drug and alcohol clinical redesign project
Southern NSW Local Health District Drug and Alcohol services are aiming to improve the client experiences of D&A service provision with a focus on timely access, evidence-based treatment and pathways to ongoing care and support in the community. The project is implementing a number of solutions to improve triaging of referrals, standardise treatment pathways and models for collaborative, step-down care through partnerships with general practitioners and non-government organisations....
Southern NSW Local Health District
Added: 26 August 2019|Last updated: 29 August 2019
Making the difference – going beyond respect
This project explored how to enable Aboriginal patients to connect, or stay connected, with their culture throughout their journey in the Forensic Mental Health Hospital.
Justice Health and Forensic Mental Health Network
Added: 26 August 2019|Last updated: 29 August 2019
Karitane redesign intake systems project
This project aims to streamline the intake process to improve equitable and timely access for referred families.
Karitane
Added: 26 August 2019|Last updated: 29 August 2019
From interventional radiology scheduling to safety (Patient FIRSTs)
This project was a complete redesign of interventional radiology processes. This includes improving: scheduling practices, protocolling practices, patient experience, patient information, communication between team, clinical handover.
Illawarra Shoalhaven Local Health District
Added: 26 August 2019|Last updated: 29 August 2019
Quality control under the microscope
To provide a statewide quality control approach that delivers more timely and reliable diagnostic test results to assist in improving patient care by December 2020.
NSW Health Pathology
Added: 26 August 2019|Last updated: 29 August 2019
RAPID: Revamping the admission process to inpatient departments
RAPID is a collection of projects that were developed by staff at Shoalhaven Hospital to address a range of issues. These issues contributed to a delayed medical patient journey across three areas: limited bed access, aged care assessment team referral process, fragmented interdisciplinary communication.
Shoalhaven District Memorial Hospital
Added: 26 August 2019|Last updated: 29 August 2019
Healthy ED Healthy Hospital
The Healthy ED Healthy Hospital project aimed to improve safe and timely emergency care within an agreed timeframe in a bid to improve patient safety and outcomes.
The Maitland Hospital
Added: 26 August 2019|Last updated: 29 August 2019
Paediatric Access Support Service (PASS)
The Paediatric Access Support Service (PASS) aims to transfer patients to and from Sydney Children’s Hospitals Network inpatient settings efficiently. This would reduce associated workload, and improve the patient and staff experience.
Sydney Children's Hospital Network
Added: 28 August 2019|Last updated: 29 August 2019
Less time in ED: zero tolerance for patients with emergency department stays of more than 24 hours
St Vincent’s Hospital Sydney is working to improve patient and staff safety, and the overall experience in the emergency department. The focus is on eliminating extended lengths of stay in the ED.
St Vincent's Hospital
Added: 26 August 2019|Last updated: 29 August 2019
Care Coalition: Integrated Case Management for Opioid Treatment
South Western Sydney Local Health District Drug Health Services will develop a standardised Care Management Framework for all sites, in addition to professional development for staff, new clinic dosing hours and a review of clinical practices, service liaison and interagency collaboration.
South Western Sydney Local Health District
Added: 8 August 2016|Last updated: 12 July 2019
Saving lives in the morgue: forensic medicine social work
The forensic medicine social work service is being redesigned for people who are traumatically and suddenly bereaved, so they feel supported and well informed when facing a potentially disempowering and complex medical and coronial system.
NSW Health Pathology
Added: 6 May 2019|Last updated: 9 May 2019
EvE - Emergency vs Emergency (Surgery)
Westmead Hospital Division of Surgery and Anaesthetics is implementing a number of solutions to improve the surgical journey for Category 5 and 6 emergency patients. The project includes the development of pathways for patients to enable a more structured approach to the booking and completion of emergency surgery, including possible hospital admission avoidance for suitable patients. Business rules to ensure equity and clinical coordination and assessment....
Westmead Hospital
Added: 7 May 2019|Last updated: 9 May 2019
Integrating care for frequent service users in Goulburn
This project brings together the local ambulance service, general practice, hospital emergency department (ED) and community health centre resources to identify and respond to patients who repeatedly use one or more of these health services. These agencies will work collaboratively with the patient to provide a coordinated, targeted and timely response to the general health and social needs that the patient identifies as triggering their need for an emergency response....
Southern NSW Local Health District
Added: 6 May 2019|Last updated: 9 May 2019
Rethinking pathology testing in the ICU - arterial blood gas
To understand current ordering practices within the intensive care unit, specifically: who initiates arterial blood gas sampling; what are the clinical indications; when are these investigations performed; how many investigations are performed
Nepean Blue Mountains Local Health District
Added: 3 May 2019|Last updated: 9 May 2019
Creating an integrated and responsive community acute care mental health service: to improve the quality of consumer outcomes
Mental health community services should provide an integrated and comprehensive recovery service for consumers. However, services have operated in silos over previous years, which can result in a fragmented consumer journey. This clinical redesign project will focus on an integrated mental health community service for consumers.
Northern Sydney Local Health District
Added: 6 May 2019|Last updated: 9 May 2019
Ten to one: FASS Lidcombe sample receipt redesign project
To simplify and consolidate the receipt process for criminalistics and toxicology samples at the Forensic and Analytical Science Service, Lidcombe by improving efficiency, streamlining service delivery and enhancing the stakeholder experience.
NSW Health Pathology
Added: 6 May 2019|Last updated: 9 May 2019
NSWHP flow cytometry model of service
NSWHP flow cytometry services have developed over time, with no coordinated strategic plan to provide optimal care to all patients and service to all doctors throughout NSW. The opportunity of this project is to investigate all possible models of service and determine the best way in which to deliver a world class, value based public flow cytometry service that is renowned for both excellence and innovation....
NSW Health Pathology
Added: 6 May 2019|Last updated: 9 May 2019
A Joint Effort: patient centred redesign in rheumatology outpatients
This project aims to implement a sustainable and patient centred service for patients attending the rheumatology outpatient clinics at Royal Prince Alfred Hospital.
Royal Prince Alfred Hospital
Added: 24 April 2019|Last updated: 9 May 2019
Increasing Access and Efficiency of the Medical Imaging Department’s Service for Emergency Patients
This project improves the median turnaround time for emergency department patients receiving scans at Royal North Shore Hospital.
Royal North Shore Hospital
Added: 24 April 2019|Last updated: 9 May 2019
A piece of your heart: who fits where in your heart failure care?
This project aims to provide proactive care for heart failure patients in the Hunter New England Local Health District. It will support people with heart failure who are transitioning from hospital to home and back into the ongoing care of their general practitioner.
Hunter New England Local Health District
Added: 28 November 2018|Last updated: 13 December 2018
I AM: Identifying and Addressing Malnutrition
The I AM Project aims to implement a more sustainable and accurate screening process at Prince of Wales Hospital for patients who are malnourished, or at risk of malnutrition.
Prince of Wales Hospital
Added: 7 December 2018|Last updated: 13 December 2018
Implementing and Embedding the National Surgical Quality Improvement Program in NSW
This project focuses on designing tools and resources for NSW hospitals to implement the National Surgical Quality Improvement Program (NSQIP) in their service.
Agency for Clinical Innovation
Added: 10 December 2018|Last updated: 13 December 2018
ODDS Project: Clinical Consumables
The Ordering, Delivery, Distribution and Storage project at Blacktown Hospital aims to improve the effectiveness and efficiency of consumable stock management practice; this includes imprest and non-stock items.
Blacktown Mount Druitt Hospital (Blacktown Campus)
Added: 19 November 2018|Last updated: 13 December 2018
Breathe Easy: eliminating unwarranted clinical variation for patients with chronic obstructive pulmonary disease
The Breathe Easy project aims to eliminate varying treatment outcomes and clinical uncertainty for patients with exacerbation of chronic obstructive pulmonary disease, admitted to South East Regional Hospital in Bega.
South East Regional Hospital
Added: 20 November 2018|Last updated: 13 December 2018
Breath of Fresh Air: Paediatric Long Term Ventilation
This project aims to provide a coordinated, equitable and integrated service for children requiring invasive long term ventilation, and their families. It also aims to support the needs of long term ventilation children at home and in the community, and provide access to a comprehensive package of ambulatory care services to decrease admission rates and days spent at hospital.
Sydney Children's Hospital Network
Added: 4 December 2018|Last updated: 13 December 2018
Engaging Patients as Partners in Care
This project brings together patients, families, carers and healthcare staff to act as partners in care and treatment planning.
South East Regional Hospital
Added: 4 December 2018|Last updated: 13 December 2018
Environmental Cleaning of Ambulances
To reduce the risk of healthcare associated infections in NSW Ambulance. This will provide safer care for patients and improve the working environment for paramedics.
NSW Ambulance
Added: 7 December 2018|Last updated: 13 December 2018
Improving resident activity levels in the aged care facility on Norfolk Island
We worked closely with the community, staff, residents, and families of those living in the aged care facility on Norfolk Island to address their most pressing issue; the activity levels of the residents.
South Eastern Sydney Local Health District
Added: 5 December 2018|Last updated: 13 December 2018
Keeping our Community Staff Safe
This project aims to improve the identification of clients who may be violent or aggressive towards St Vincent’s Hospital Network staff working in the community.
St Vincent's Health Network
Added: 19 November 2018|Last updated: 13 December 2018
Better Cardiac Care for Aboriginal People, Burlu Kirra Kirra/Na
This project aims to improve patient outcomes for Aboriginal people with cardiac conditions in far west NSW, starting with the Broken Hill Catchment Region, by providing access to a cultural specific program in the identified communities.
Far West Local Health District
Added: 19 November 2018|Last updated: 13 December 2018
A Tooth in Time Saves Nine: Redesigning the Denture Journey
The CCLHD Oral Health Service is improving the provision of denture services. There will be a fairer and more efficient patient journey through the system, improved communication with patients, and clearer processes for staff. The waiting list for denture assessment will be reduced, and patients will be clinically assessed rather than rely solely on a telephone triage questionnaire.
Central Coast Local Health District
Added: 20 November 2018|Last updated: 13 December 2018
Flow of Emergency Theatre Cases at Hornsby
This project will improve the safety and efficiency of the emergency surgical patient journey.
Hornsby Ku-ring-gai Hospital
Added: 17 September 2018|Last updated: 1 October 2018
We’ve Got Your Back – Improving Access to Care
Wait times for patients to see a neurosurgeon at Westmead Hospital were previously as long as 12 months. By using existing clinical resources and identifying waste within the current system, patient wait times for appropriate treatment of back pain have been significantly reduced. The project also identified an opportunity to increase revenue by up to $450,000 per annum.
Westmead Hospital
Added: 15 August 2018|Last updated: 30 August 2018
Sterilising and Perioperative Clinical Redesign
The project team identified an opportunity to enhance the patient experience at Concord Hospital by increasing operational efficiency between the sterilising department and operating theatres. Following a review, a range of recommendations were implemented to improve inter-departmental communication and processes, streamline workflows, and enhance workforce morale.
Concord Repatriation General Hospital
Added: 20 August 2018|Last updated: 30 August 2018
Break Down: Improving Secondary Fracture Prevention
While local specialist services are available to help prevent secondary fracture, in the Richmond area, only 10% of those at risk are being assessed. This project will improve identification and referral for at-risk patients and help improve patient awareness of the risk of secondary fracture.
Lismore Base Hospital
Added: 20 August 2018|Last updated: 30 August 2018
Improving Access to Non-Acute Mental Health Beds
This project creates efficiencies in the provision of non-acute mental health beds across the Northern Sydney Local Health District by improving referral and communication processes and providing a better overall experience for patients and staff.
Macquarie Hospital
Added: 20 August 2018|Last updated: 30 August 2018
When’s it my turn? The Maitland Hospital Paediatric Ambulatory Care Service
The project focuses on the referral, waitlist and appointment booking processes of the Maitland Hospital Paediatric Ambulatory Care Service to deliver timely, efficient and effective care to children.
The Maitland Hospital
Added: 27 August 2018|Last updated: 30 August 2018
Optimising Pre-operative Patient Blood Management
Wollongong Hospital implemented a program to optimise the pre-operative haemoglobin and iron stores of patients undergoing major elective colorectal, upper gastrointestinal tract and orthopaedic surgery. This will prevent avoidable blood transfusions and their complications, along the patient peri-operative journey.
Illawarra Shoalhaven Local Health District
Added: 27 August 2018|Last updated: 30 August 2018
We can’t prevent falls! A myth-busting falls prevention initiative in Wagga Wagga and Gundagai
Falls are a major health issue for older people, and falls prevention is a high priority for the Murrumbidgee Local Health District. This project implemented changes to improve the quality and safety of patient care by reducing the number of falls, harm from falls, and associated increase in length of stay at the orthopaedic ward of Wagga Wagga Base Hospital and Gundagai Multipurpose Service....
Murrumbidgee Local Health District
Added: 20 August 2018|Last updated: 30 August 2018
Unlocking Care: Improving Access to GP Services in Adult Correctional Centres
The Justice Health & Forensic Mental Health Network is implementing six identified solutions to improve access to general practitioner services in correctional centres across NSW.
Justice Health and Forensic Mental Health Network
Added: 22 August 2018|Last updated: 30 August 2018
Breaking Down Barriers: Improving Access to Paediatric Rehabilitation
This project implemented changes to improve the transfer of care from John Hunter Children’s Hospital to HNEkidsRehab, for paediatric patients who need specialist rehabilitation care.
Hunter New England Local Health District
Added: 18 April 2018|Last updated: 3 May 2018
Collaborative Care Outreach for Residential Aged Care Facilities
The ‘A Collaborative Care Outreach for Residential Aged Care Facilities in SLHD’ (ACCORD) project aims to deliver improvements in clinical leadership, education, processes and connections between the Access Care Team and Residential Aged Care Facility Outreach Service.
Sydney Local Health District
Added: 24 April 2018|Last updated: 3 May 2018
End the Wait for Endoscopy at Wollongong Hospital
Wollongong Hospital developed electronic scheduling systems, patient education materials and a clinical review process, to reduce wait times in its Endoscopy Unit.
Added: 24 April 2018|Last updated: 3 May 2018
Reviewing Ambulance Dispatcher Administrative Responsibilities
This project is looking at opportunities to streamline and integrate the administrative duties of ambulance dispatchers, to increase the amount of time they have available to deliver care to people in the community.
NSW Ambulance
Added: 29 March 2018|Last updated: 3 May 2018
Preoperative Iron Deficiency Identification and Management
Sydney Local Health District developed a clinical pathway to identify patients who have iron deficiency anaemia. A strategy was implemented to manage identified patients with intravenous iron therapy prior to high-risk elective surgery.
Sydney Local Health District
Added: 29 March 2018|Last updated: 3 May 2018
Partners in Care
This project supports staff who are trained in health coaching but are not providing it to patients on a regular basis. It also introduced an evaluation framework to continually assess the training and support needs of staff in South Eastern Sydney Local Health District.
Added: 24 April 2018|Last updated: 3 May 2018
Storks
Sydney Children’s Hospitals Network in partnership with HealthShare NSW is developing a standardised service delivery model for the safe, timely and efficient transport of newborn babies to appointments and back, and to local hospitals.
Sydney Children's Hospital Network
Added: 24 April 2018|Last updated: 3 May 2018
Westmead Hospital Echocardiography Clinic Redesign
This project aimed to optimise the efficiency and sustainability of the Echocardiography Clinic at Westmead Hospital, by streamlining processes, distributing resources efficiently and delivering better services to the Western Sydney community, ahead of the opening of the new acute services building in 2020.
Westmead Hospital
Added: 24 April 2018|Last updated: 3 May 2018
Towards a Better Fit: Defining a Forensic Mental Health Patient
The Forensic Hospital implemented measures to improve the quality and compliance of patient outcome measures collected, including staff education and data feedback sessions, a user-friendly glossary and the development of a program to facilitate the analysis of HoNOS and other outcome measures.
Justice Health and Forensic Mental Health Network
Added: 6 March 2017|Last updated: 28 April 2018
Get It Together: For People with Multidisciplinary Healthcare Needs in the Community
This project pulls together multidisciplinary teams around their clients, as it has been shown that when people are included in care that is coordinated, they have better health and wellbeing.
Nepean Blue Mountains Local Health District
Added: 28 November 2017|Last updated: 15 December 2017
MediREACH: Improving Medication Safety for Patients
Murrumbidgee Local Health District developed a process to ensure all patients have a best possible medication history recorded on admission to hospital.
Murrumbidgee Local Health District
Added: 27 November 2017|Last updated: 15 December 2017
The Hep C Triple C: Care, Coverage and Cure
The JH&FMHN implemented a number of solutions to provide equitable and efficient access to the new curative hepatitis C virus medication in correctional centres across NSW.
Added: 27 November 2017|Last updated: 15 December 2017
Hit the Ground Running: Improving Access to Pulmonary Rehabilitation
This project aimed to improve access to pulmonary rehabilitation and embed it as standard practice after admission to Coffs Harbour Health Campus for exacerbation of chronic obstructive pulmonary disease.
Coffs Harbour Health Campus
Added: 27 November 2017|Last updated: 15 December 2017
The SIMPLE Project: A Sustainable Inventory Management Process for Lean Environments
Sutherland Hospital implemented a new procurement process, to provide staff with efficient access to products that deliver safe patient care in the right place, at the right time.
Sutherland Hospital and Community Health Service
Added: 27 November 2017|Last updated: 15 December 2017
Transit Lounge Remodel
Royal North Shore Hospital designed and implemented an efficient, patient-centred model of care in the transit lounge, which improved patient flow and satisfaction.
Royal North Shore Hospital
Added: 28 November 2017|Last updated: 15 December 2017
LifesmilesGOLD: Making oral health Care more accessible for more people
LifesmilesGOLD for Oral Health has introduced a change in our appointment scheduling. Appointment books are customised for each clinic to match demand. Urgent patients receive quicker access for their urgent treatment. There are more appointments available for patients who have less urgent oral health needs.
Murrumbidgee Local Health DistrictSouthern NSW Local Health District
Added: 20 August 2015|Last updated: 1 November 2017
Eye Focus
Westmead Hospital developed and implemented a series of policies, protocols and guidelines to better manage referrals from health professionals and improve waiting times in its ophthalmology outpatient clinics.
Westmead Hospital
Added: 15 August 2017|Last updated: 25 August 2017
Better Flow, Better Journey: Improving Mental Health Acute Care
MNCLHD introduced a number of solutions to improve the flow and patient journey through its Mental Health Acute Care Services.
Mid North Coast Local Health District
Added: 23 August 2017|Last updated: 25 August 2017
Police Ambulance Early Access to Mental Health Assessment via Telehealth
HNELHD provided iPads to police and ambulance staff, so they can access mental health triage and support for consumers at the scene of the emergency.
Hunter New England Local Health District
Added: 15 August 2017|Last updated: 25 August 2017
The Sexual Assault Crisis Response Project
The Violence, Abuse and Neglect Service developed integrated and cost-effective solutions to support clients who present to the emergency department at Wollongong Hospital following a sexual assault.
Illawarra Shoalhaven Local Health District
Added: 15 August 2017|Last updated: 25 August 2017
Improving Patterns of Care for Oncology Inpatients
This project conducted a review of the care delivered to patients admitted to the oncology and palliative care wards at Westmead Hospital. As a result, changes were implemented that aimed to improve the coordination of care, reduce length of stay and streamline the discharge process.
Westmead Hospital
Added: 15 August 2017|Last updated: 25 August 2017
Nambucca Valley Specialist Wound Intervention Service
This project improved access to community wound clinics, so patients who have or are at risk of wounds can consistently receive best practice care in a timely manner.
Mid North Coast Local Health District
Added: 18 August 2017|Last updated: 25 August 2017
Eurobodalla Birthing Partners
This project developed a new model of care, where pregnant women at Eurobodalla Maternity Service were offered a known midwife who was an integral part of their antenatal, birth and postnatal journey.
Southern NSW Local Health District
Added: 16 August 2017|Last updated: 25 August 2017
Access, Choice and Equity in Community Palliative Care
This project developed a palliative care referral and triage process and education program in SLHD, with a focus on services delivered in the community.
Sydney Local Health District
Added: 17 August 2017|Last updated: 25 August 2017
Redesigning Services for Aboriginal Mothers and Children
This project examined the patient journey for Aboriginal families accessing maternal and early childhood services within CCLHD. It identified opportunities for improving access to care, cultural support, patient information and education, coordination and integration of care in partnership with the Aboriginal Medical Service.
Central Coast Local Health District
Added: 15 August 2017|Last updated: 25 August 2017
Identifying and Managing Iron Deficiency and Iron Deficiency Anaemia
MLHD identified an alternative option for iron replacement therapy and developed guidelines to deliver it in the community setting where clinically indicated, in collaboration with patients and carers.
Murrumbidgee Local Health District
Added: 16 August 2017|Last updated: 25 August 2017
Redesigning the Orthodontics Journey
This project aims to reduce waiting times and improve the quality of care delivered to orthodontic patients at the Sydney Dental Hospital.
Sydney Dental Hospital
Added: 16 August 2017|Last updated: 25 August 2017
Reducing 28-day mental health readmissions
The project aims to reduce 28-day mental health readmissions in Western Sydney Local Health District by identifying the key issues which lead to high readmission rates, and to implement targeted solutions to address these factors. Changes to the admissions, care co-ordination and discharge processes were implemented. Consumer, family and carer input into care planning was emphasised, along with the patient journey from admission to discharge and transition to the community....
Western Sydney Local Health District
Added: 26 April 2017|Last updated: 28 April 2017
Testing Times: Reducing Variation in Pathology Testing
This project identified a number of strategies to reduce pathology costs and clinical variation in the testing process, including enhancements to the patient’s electronic medical record, development of best practice guidelines, staff education and improved reporting mechanisms.
Western NSW Local Health District
Added: 7 April 2017|Last updated: 28 April 2017
STAT MH: Safe, Timely Access to Mental Health
This project will implement a number of solutions to reduce clinical variability and length of stay in acute adult mental health inpatient units. These include a new model of care, new care coordination and discharge process, new patient flow and demand management systems, enhanced consumer engagement, and workforce review and development.
South Western Sydney Local Health District
Added: 14 March 2017|Last updated: 28 April 2017
The Grin and Grow Health Pathway
A new model of care was developed to provide preventive oral health care for children and young people in the Out of Home Care Health Pathway Program. The model includes a streamlined referral process to public oral health services, a matrix of clinical care and simplified reporting procedures.
Southern NSW Local Health DistrictMurrumbidgee Local Health District
Added: 14 March 2017|Last updated: 28 April 2017
Book It: The Planned Patient Admission Project
This project aims to introduce a transparent Referral for Admission process within Nepean Blue Mountains Local Health District. A review of existing processes, policies, documentation and support provided to staff and consumers was undertaken.
Nepean Blue Mountains Local Health District
Added: 26 April 2017|Last updated: 28 April 2017
Redesign of Maternity Services at Macksville Health Campus
This project introduced a new service, where midwives at Macksville Health Campus deliver pregnancy and postnatal care to women in their home. It involves flexible rostering patterns to maximise existing staff and reduce staffing inefficiencies.
Mid North Coast Local Health District
Added: 7 April 2017|Last updated: 28 April 2017
Totally Hip (and Knee)
This project reviewed the journey of patients undergoing an elective total hip or knee replacement at the Tweed Hospital. In consultation with staff and patients, a range of improvements were implemented, including preoperative assessments, patient information brochures, clinical pathways and pain management.
The Tweed Hospital
Added: 6 March 2017|Last updated: 28 April 2017
Waist Less: Part of the Sustainable Connections for Overweight and Obesity in Paediatrics Project
The Waist Less project aims to improve clinical processes and resources at the CHW, to increase the identification and management of children with obesity and their families. It is part of the Sustainable Connections for Overweight and Obesity in Paediatrics (SCOOP) project, which aims to develop streamlined models of care and health pathways for children with obesity and their families within primary, secondary and tertiary healthcare settings in Nepean Blue Mountains and Western Sydney Local Health Districts, improving equity and...
Sydney Children's Hospital Network
Added: 18 April 2017|Last updated: 28 April 2017
Pharmaceutical Procurement Proves Prosperous
This project developed a process for the procurement (selection and purchasing) of medications that considered patient benefits, prescriber choice, cost and logistics. This included the development of a Pharmaceutical Procurement Pack, as well as open communication and engagement with key stakeholders.
Central Coast Local Health District
Added: 14 March 2017|Last updated: 28 April 2017
Medication Reconciliation: A Prescription for Safety
This project aims to reduce medication errors, by ensuring the patient’s medicines are accurately documented on admission to hospital and any changes are communicated to the patient and carer when they are discharged or transferred to another care provider.
Wollongong Hospital
Added: 15 March 2017|Last updated: 28 April 2017
Feeling Safe in the Emergency Department
This project optimises consumer and staff safety in the ED and ensures SWSLHD provides consistent, therapeutic care to all mental health patients.
South Western Sydney Local Health District
Added: 29 November 2016|Last updated: 22 December 2016
Needle Syringe Program + Caring for the Community
This project will redesign the SLHD Needle Syringe Program in partnership with service users and staff, to expand access to primary healthcare services and offer psychosocial support for service users with complex needs.
Sydney Local Health District
Added: 15 December 2016|Last updated: 16 December 2016
One Size Does Not Fit All
This project provides support to consumers at risk of developing one or more lifestyle-related chronic diseases, with increased access to healthcare services and programs that help them make healthy lifestyle choices.
Far West Local Health District
Added: 18 November 2016|Last updated: 16 December 2016
From Medical Excellence to Personal Confidence
St Vincent’s Hospital Sydney reviewed its Hospital In The Home service and implemented a number of improvements, including care pathways, inclusion and exclusion criteria, online referral processes, communication among healthcare teams and shared care planning with patients.
St Vincent's Hospital
Added: 2 December 2016|Last updated: 16 December 2016
Building Bridges and Pathways: Improving Service Access for Young People
This project involved six mental health services working together to improve communication and referral pathways, so that young people receive the care they need as quickly and efficiently as possible.
Northern Sydney Local Health District
Added: 2 December 2016|Last updated: 16 December 2016
Sharing the Caring: General Practitioner Antenatal Share Care
This project examined the causes of a substantial decline in general practitioner antenatal share care on the Central Coast over the last 15 years and implemented solutions to reinvigorate the model of care.
Central Coast Local Health District
Added: 9 December 2016|Last updated: 16 December 2016
Bowral and District Hospital Preadmission Clinic Redesign Project
This project reviewed the journey of adult elective surgery patients at BDH and developed a series of measures to streamline and improve the booking, pathology, clinical review, admission, surgery and post-operative processes.
Bowral and District Hospital
Added: 9 December 2016|Last updated: 16 December 2016
Preop to Theatre: Ready and On Time
This project redesigned the preoperative screening and triage process, as well as operating theatre and pre-admission clinic staff work schedules. Patient information brochures were revised and new systems introduced, including text message reminders, operating theatre forecast planning meetings and team communication huddles.
Shoalhaven Hospital
Added: 5 December 2016|Last updated: 16 December 2016
My Check-in For Surgery: Elective Surgery Pre-admission Project
Canterbury Hospital implemented measures to improve patient and clinician satisfaction and hospital efficiency, by enhancing elective surgical pre-admission processes. These included a review of communication, screening and assessment tools, booking processes, roles and responsibilities, accountability and escalation processes.
Canterbury Hospital
Added: 2 December 2016|Last updated: 16 December 2016
GynaeLogical: It Makes Sense to Care for Women
This project streamlined its booking and referral processes, standardised templates and introduced electronic systems to ensure all patients received timely and appropriate care.
John Hunter HospitalBelmont Hospital
Added: 2 December 2016|Last updated: 16 December 2016
Emergency Surgery: Why The Wait?
The Tweed Hospital implemented a number of solutions to streamline and improve the surgical journey of emergency surgery patients. These included education for staff and patients, development of new care pathways and implementation of electronic booking and referral systems.
The Tweed Hospital
Added: 30 November 2016|Last updated: 16 December 2016
Providing Appropriate Care for Residents in Aged Care (PAC4RAC)
This project aims to reduce the number of unnecessary ambulance transfers of aged care residents, by developing a patient-centred care model. This model will determine the most appropriate care pathway, allow clinicians to deliver timely healthcare services and provide the patient with appropriate care in their home.
NSW AmbulanceNorthern Sydney Local Health DistrictTwilight Aged Care
Added: 7 December 2016|Last updated: 16 December 2016
Save a Leg: Building Integrated Diabetes Foot Services in Western Sydney
This project developed a 60-second diabetic foot screening tool and educated patients, nurses and clinicians on the importance of using the tool and completing regular foot checks. Electronic referral templates and clinical pathways were also developed, to improve timely access to hospital foot services.
Western Sydney Local Health District
Added: 1 December 2015|Last updated: 18 October 2016
Plan Early: My Future Care
This project delivers advance care planning to patients with end-stage chronic lung disease, by implementing staff training, standardising work practices for Advance Care Plan documentation, engaging general practitioners and using an evidence-based tool that predicts the risk of death within 12 months.
Prince of Wales Hospital
Added: 16 August 2016|Last updated: 20 September 2016
Fed up: improving nutritional care for emergency and orthopaedic trauma surgery patients
This project implemented a new process for measuring and managing preoperative fasting in emergency and orthopaedic trauma patients, with education provided to staff and patients on preoperative fasting best practice.
Gosford Hospital
Added: 2 August 2016|Last updated: 19 August 2016
The Very Long Corridor
Mid North Coast Local Health District developed a clinical guideline that allows stable patients with specific diagnoses to have a direct bed-to-bed transfer from Kempsey District Hospital to Port Macquarie Base Hospital, with contingency plans for situations that may negatively impact the patient.
Mid North Coast Local Health District
Added: 8 August 2016|Last updated: 19 August 2016
Maximising and Sustaining Home-Based Dialysis Therapies
This project reviewed the service delivery model for patients with End-Stage Kidney Disease who require dialysis therapy. Solutions include a new clinical pathway, training manual and staff training, with revised patient education packages and refurbished training units at Royal Prince Alfred Hospital.
Sydney Local Health District
Added: 15 August 2016|Last updated: 19 August 2016
The Redesign of General Medicine Services Across The Sydney Children’s Hospitals Network
This project reviewed the admission pathway and model of care for admitted general medicine patients, and optimised the workforce structure to improve the delivery of safe, efficient and high-quality care.
Sydney Children's Hospital Network
Added: 12 August 2016|Last updated: 19 August 2016
2 Become 1: Combining Multi-Site Rehabilitation Services
This project relocated Maitland Hospital rehabilitation services to a new expanded rehabilitation facility at Kurri Kurri Hospital, relieving the pressure on acute services at Maitland Hospital.
The Maitland HospitalKurri Kurri Hospital
Added: 8 August 2016|Last updated: 19 August 2016
#FixIt: The Ryde Hospital Fracture Clinic Redesign Project
Ryde Hospital refurbished its Fracture Clinic, developed an information sheet for patients and created a streamlined model of care, to reduce waiting times and improve the patient experience.
Ryde Hospital
Added: 19 July 2016|Last updated: 19 August 2016
ReADI: Redesigning Access and Discharge Through Innovation
Royal Darwin Hospital redesigned its patient flow systems, with an estimated date of discharge tool and electronic patient journey board.
Top End Health Service, Northern Territory
Added: 26 April 2016|Last updated: 28 April 2016
Improving Surgical Access for Patients
This project simplified the admission and bookings process for elective surgeries at Westmead Hospital, by introducing administration procedures including monthly speciality waiting list reports, a local policy compliance procedure and SMS reminders for patients.
Westmead Hospital
Added: 18 March 2016|Last updated: 28 April 2016
PsychED for Kids
To provide young people aged 12-17 years with timely access to mental health assessments in the emergency department, with the aim of reducing avoidable admissions and length of stay in hospital.
Mid North Coast Local Health District
Added: 14 April 2016|Last updated: 28 April 2016
One in the Bed
Broken Hill Base Hospital implemented a streamlined discharge process, a discharge lounge and a Hospital in the Home service, to improve the flow of patients through the emergency department.
Broken Hill Base Hospital
Added: 15 April 2016|Last updated: 28 April 2016
Go With The Flow
CCLHD developed a new referral pathway and model of care, to improve access to mental health services in the community.
Central Coast Local Health District
Added: 8 April 2016|Last updated: 28 April 2016
No Bones About It
This project decreased unnecessary time spent in orthopaedic clinics, reduced the number of patients per clinic to a safe and manageable level and standardised follow-up pathways for orthopaedic patients.
The Children's Hospital at Westmead
Added: 26 April 2016|Last updated: 28 April 2016
KIT SMART: Improving Health Outcomes for Aboriginal People with Diabetes
A KIT SMART program was developed to improve data entry, monitoring and reminders, roles and processes, and models of care for diabetic patients at Awabakal Aboriginal Primary Health Care Centre.
Awabakal Aboriginal Primary Health Care Centre
Added: 8 April 2016|Last updated: 28 April 2016
IVALUE: Valuing Aboriginal Learning and Utilisation in Employment
The IVALUE initiative supported the implementation of new orientation and accountability processes to improve the way Orange and Cowra Community Health Services engage and utilise Aboriginal Health Workers to provide clinical services to Aboriginal clients accessing care.
Western NSW Local Health District
Added: 20 April 2016|Last updated: 28 April 2016
ACCESS: A Central Coast Endoscopy Service Solution
This project developed a standardised, direct referral pathway for public colonoscopy services from the general practitioner.
Central Coast Local Health District
Added: 15 April 2016|Last updated: 28 April 2016
Bellingen Theatre Initiative
Coffs Clinical Network introduced new surgical services at Bellingen Health Campus and developed a centralised surgical waitlist, referral and admission process across Coffs Harbour, Macksville and Bellingen Health Campuses.
Mid North Coast Local Health District
Added: 11 April 2016|Last updated: 28 April 2016
Preventing Catheter-Associated Urinary Tract Infections
This project developed nurse-led protocols for the insertion, removal and management of indwelling urinary catheters at John Hunter Hospital.
Hunter New England Local Health District
Added: 8 February 2016|Last updated: 26 February 2016
The Home for Lunch Project
The Home for Lunch Project addressed barriers to safe, timely and efficient discharge of children, using a whole of health approach.
Sydney Children's Hospital Network
Added: 7 January 2016|Last updated: 21 January 2016
VIP Project: Reducing Re-presentations and Readmissions to Hospital for Very Intensive Patients
The VIP project developed a strategy to identify Very Intensive Patients (VIPs) who are at high risk of re-presenting to hospital and implemented methods to address their medical and psycho-social needs. This new model of care has reduced the need for hospital-based care by using interagency partners in the primary care sector to provide support for VIPs in the community.
Hunter New England Local Health District
Added: 18 December 2015|Last updated: 20 January 2016
Pathways to Health: General Practitioner Referrals to Nepean Hospital
The project developed a standardised referral process for emergency department admissions and increased awareness of outpatient clinics and community health services among general practitioners in Nepean Blue Mountains Local Health District.
Nepean Hospital
Added: 13 November 2015|Last updated: 6 January 2016
Improving Timely Access and Attendance in Outpatients
This project implemented processes to improve the availability of appointments, including a referral triage system, appointment reminders and a new non-attendance policy.
Westmead Hospital
Added: 9 December 2015|Last updated: 18 December 2015
Step in Time
This project made changes to its staffing and administrative processes, to deliver a more timely and efficient orthopaedic service to patients at Gosford and Wyong Hospitals.
Central Coast Local Health District
Added: 30 November 2015|Last updated: 3 December 2015
Home in the Hospital
This project provided a home-like environment for permanent aged care residents, with improved socialisation and mobility. It also involved residents in care planning and increased the use of Transitional Aged Care Program resources.
Narromine Hospital and Community Health
Added: 2 December 2015|Last updated: 3 December 2015
Who’s My Voice?
This project worked in collaboration with residential aged care facilities (RACFs) to assess current practices and develop a robust, sustainable and transferable process to deliver Advanced Care Planning in RACFs.
South Eastern Sydney Local Health District
Added: 30 November 2015|Last updated: 3 December 2015
Don’t Restrict My Ability: Improving Care and Communication for Restricted Weight Bearing Patients
This project aimed to improve the patient flow of restricted weight bearing (RWB) patients through the acute orthopaedic service, by implementing a reconditioning program that optimised recovery following surgery. Communication processes were also incorporated into the model of care, to keep patients informed and improve their experience.
Concord Repatriation General Hospital
Added: 27 November 2015|Last updated: 3 December 2015
Eloura CARES: Collaborate, Acknowledge, Respect, Empower, Strengthen
Shellharbour Hospital developed a model of care that provides engaging, therapeutic, recovery-orientated mental health services to consumers, their carers and families.
Shellharbour Hospital
Added: 30 November 2015|Last updated: 3 December 2015
Let’s Bring Healthy Back to Cowra
The Cowra ‘Let’s Bring Healthy Back’ nine-week program used a multidisciplinary approach, using the expertise of a dietician, social worker, exercise physiologist, Aboriginal health worker and community nurse to help the Cowra community lose weight and improve their health and wellbeing.
Western NSW Local Health District
Added: 13 October 2015|Last updated: 13 November 2015
Triple CCC Project - Care, Communication, Coordinate
The project team redesigned and implemented a new care coordination model which has transformed care delivery on the medical respiratory ward, improving safety, patient, carer and staff satisfaction.
Shellharbour Hospital
Added: 7 August 2015|Last updated: 4 November 2015
Seamless Transitions: The Pathway Home
Royal North Shore Hospital redesigned the process of transferring information from the hospital to primary and community health services, including reintroducing a transfer of care risk screening tool and expanding the acute and post-acute care liaison role.
Royal North Shore Hospital
Added: 12 October 2015|Last updated: 27 October 2015
Young People Exiting Care: Out of Home Care Health Pathways Program Stage 3
This project is in response to the request from NSW Kids and Families to address the identified cohort ‘Young People Exiting OOHC’ as part of the statewide OOHC Health Pathways Program.
South Eastern Sydney Local Health District
Added: 19 August 2015|Last updated: 7 September 2015
Improving Queanbeyan Health Service Admitted National Emergency Access Target
At Queanbeyan Health Service (QHS) 74% of patients admitted to an emergency department bed stay longer than four hours. In 2014 Admitted National Emergency Access Target (NEAT) performance in QHS was 36%. This project implements solutions to improve patient flow and improve NEAT by 20% in 2015.
Queanbeyan District Hospital
Added: 20 August 2015|Last updated: 25 August 2015
An Innovative Allied Health Approach to Cancer Care Services: Removing the 'Band-Aid Effect'
Nepean Cancer Care Centre (NCCC) was established in 1998, setting up a comprehensive specialised interdisciplinary allied health team to support the care needs of the cancer patients throughout their cancer journey. Allied health services are experiencing the demand of a growing cancer care service. This project is working to ensure the most efficient, effective use of allied health resources to support the best patient journey....
Nepean Blue Mountains Local Health District
Added: 18 August 2015|Last updated: 25 August 2015
Beat it! Every patient, every time
The Beat It! (Beat the Mental Health National Emergency Access Target) project used clinical redesign methodology to identify barriers to the timely and efficient assessment, treatment, admission or discharge of mental health consumers presenting to Wyong Hospital emergency department. Solutions were developed to address the root causes of delays to reduce lengthy waiting times and enhance the consumer experience. Improved communication and collaboration between the divisions and teams will also enhance staff and consumer satisfaction....
Wyong Public Hospital
Added: 6 August 2015|Last updated: 21 August 2015
Eas-e-Referrals
Patient referrals between general practice and Illawarra Shoalhaven Local Health District (ISLHD)specialist services are about to get easier thanks to a joint initiative of the ISLHD and COORDINARE – South Eastern NSW Primary Health Network. From May 2015, enhancements to current referral processes will include: a new electronic referral template that will auto-populate from patient records in general practice; the ability to transmit referrals directly and securely via Argus to the Illawarra Diabetes Service; the availability of a simple brochure...
Illawarra Shoalhaven Local Health District
Added: 7 August 2015|Last updated: 21 August 2015
Improving Your Image: Timely Access to Radiology Services
Imaging departments across NSW are struggling to balance emergency, inpatient and outpatient care with resources. The increasing demand for medical imaging presents further difficulties in meeting expected timeframes, particularly for examination and reporting turnaround times.
The radiology department will assist referring clinicians in making the patient’s journey through the hospital as efficient as possible by minimising delays, and improving timely access to medical imaging services....
Nepean Hospital
Added: 19 August 2015|Last updated: 21 August 2015
Too Long to Wait
The prevalence of Gestational Diabetes Mellitus (GDM) and Type 2 Diabetes (T2D) in the Canterbury area has been increasing over the years and this trend is expected to upsurge with the new reference range for diagnosing GDM introduced in 2015. This project addresses an urgent need to improve systems and processes and realign its resources to ensure that pregnant women attending the clinic receive optimal and timely care....
Canterbury Hospital
Added: 18 August 2015|Last updated: 21 August 2015
About Face Project: Clinical Redesign of Cleft and Craniofacial Services
This project is about starting the journey towards the provision of better, more organised and coordinated care to ensure the best possible cleft and craniofacial services and experience for patients and their families.
Sydney Children's Hospital Network
Added: 18 August 2015|Last updated: 21 August 2015
Patient Safety Starts with ME
This project installed a patient safety board and innovation board to engage staff in the process and allow patients and visitors to see how clinical practice impacts on safety and quality.
Hastings Macleay Clinical Network
Added: 13 July 2015|Last updated: 28 July 2015
Breast in the West
This project aims to increase awareness of the benefits of mammograms among General Practitioners and women in Western Sydney, through education and training initiatives.
Westmead Breast Cancer Institute
Added: 10 April 2015|Last updated: 23 April 2015
A Pain in the Gut
This project will audit the medical records of Australian Refined Diagnostic Reference Group G70 – Other Digestive System Disorders patients at Gosford Hospital to investigate the reasons for increasing length of stay and implement strategies to decrease this rate.
Gosford Hospital
Added: 16 April 2015|Last updated: 23 April 2015
eSURG: Streamlining the Admission Process for Surgery at St George Hospital
The project will improve the Recommendation for Admission process for patients undergoing upper gastrointestinal surgery. The solutions developed will simplify the process for patients, surgeons and admissions staff by reducing inefficiencies and unnecessary delays.
St George Hospital
Added: 20 April 2015|Last updated: 22 April 2015
Re-ACT: Redesigning Allergy Care Together for Children
This project is developing streamlined health pathways, improving operational systems, standardising diagnostic services and developing an education framework for health professionals to provide integrated care for children with diagnosed or potential food allergies.
Sydney Children's Hospital Network
Added: 17 April 2015|Last updated: 22 April 2015
General Practitioner and Mental Health Collaborative Care Project
This project improves the way primary care and mental health services work with consumers to manage their physical health. The new model of care establishes and develops roles and responsibilities, communication pathways, ongoing care and escalation strategies, with an annual review to accommodate the individual needs of each consumer.
Sydney Local Health District
Added: 17 April 2015|Last updated: 22 April 2015
Sugar S.N.A.P – Supporting the Needs of Aboriginal People
This Dubbo Diabetes Integrated Care Project works across sectors to ensure an integrated approach to the care of Aboriginal people with diabetes. Fundamental to this approach is giving Aboriginal people an authentic voice in the way care is delivered to them.
Western NSW Local Health District
Added: 20 April 2015|Last updated: 22 April 2015
Strong Voice Healthy Communities
To establish culturally appropriate mechanisms to ensure MNCLHD engages and works with Aboriginal patients, families and communities to plan and evaluate health services and to ensure effective partnerships with Aboriginal communities are established to improve the quality and safety of care provided.
Mid North Coast Local Health District
Added: 4 December 2014|Last updated: 5 February 2015
Count Me In: To Improve Patient Care
Without clearly documenting non admitted patient activity, the District will never be able to fully describe the importance of clinical care provided to patients who are not formally admitted to hospital. How they help keep people healthy and in the community and how they assist in providing advice and treatment options for patients and their carers that do not revolve around physically being in a hospital....
Hunter New England Local Health District
Added: 4 December 2014|Last updated: 8 December 2014
Stepping Home with Cellulitis
Stepping Home with Cellulitis results in reduced length of stay for patients admitted to RNSH with Cellulitis through implementation of a clinical pathway.
Royal North Shore Hospital
Added: 4 December 2014|Last updated: 8 December 2014
RESCUERS: Reduce elective surgery cancellations utilising existing and realigning services
An elective surgical project was conducted across the three hospital sites of Manly, Mona Vale and Hornsby. The aims of the project were to reduce the number of “no bed” cancellation of elective surgery to improve access to surgery. To increase the types of procedures that can be performed as Day Only procedures and improve access to surgery.
Manly HospitalMona Vale HospitalHornsby Ku-ring-gai Hospital
Added: 4 December 2014|Last updated: 8 December 2014
Hand in Hand: Connecting Acute Aged Care Services with Residential Aged Care Facilities
This project aims to provide care to patients in their home for patients who are living in Residential Aged Care Facilities. This will be through either face to face consultations or consultations using Telehealth (video conferencing). This project will also smooth the process for those patients who do need to go to hospital, avoiding lengthy stays in busy Emergency Departments.
Nepean Blue Mountains Local Health District
Added: 4 December 2014|Last updated: 8 December 2014
Pre Admission Clinic Managing Attendance Numbers (PACMAN)
This is a clinical redesign project being undertaken at Concord Repatriation General Hospital that is focused on improving the patient journey for elective surgery patients by reducing delays in the Pre Admission Clinic and reducing cancellations on the day of surgery.
Concord Repatriation General Hospital
Added: 4 December 2014|Last updated: 8 December 2014
Lymphoedema Management in Occupational Therapy
This approach is focused on facilitating early intervention with improved awareness of the chronic condition and referral pathway. Solutions aim to empower patients with the ability to independently self-manage with support of an integrated care approach with community health and EnableNSW to minimize long episodes of care with the outpatient service. Improved efficiencies with a service agreement and planned patient journey aim to help meet the demand of the service and reduce the wait time for treatment....
Sydney Local Health District
Added: 4 December 2014|Last updated: 8 December 2014
Improving Outpatient Services Across Bega Valley Health Service
Bega Valley Health Service Executive highlighted the need to develop sustainable outpatient clinics across the health service to improve patient access and experience and meet the demands of the community while being cost effective and aligning processes with Activity Based Funding criteria.
Bega District Hospital
Added: 4 December 2014|Last updated: 8 December 2014
Addiction Inpatient Redesign Project
The project aims to streamline the admission process to the two drug health wards. From admission, staff will work with the patient to develop a comprehensive care plan for their discharge back to the community, ensuring access to education and services to help keep them well. This will in turn reduce the number who are readmitted after relapse and help to keep people healthy in their community....
Concord Repatriation General Hospital
Added: 19 August 2014|Last updated: 10 October 2014
Stop Assess and Move Smarter (SAMS)
The Stop Assess and Move Smarter (SAMS) Project is an initiative of the Western Sydney Local Health District Manual Handling Team to strategically reduce manual handling risks at Blacktown Mt Druitt Hospital (BMDH) to measurably improve patient and staff safety. The objectives of the project are to: Reduce the workers compensation claims attributed to manual handling injuries to BMDH staff by 5% by December 2014 Measurably improve the manual handling experience of BMDH admitted patients by December 2014 Measurably improve...
Blacktown Mount Druitt Hospital (Blacktown Campus)Blacktown Mount Druitt Hospital (Mount Druitt Campus)
Added: 19 August 2014|Last updated: 9 October 2014
Cool, Calm and CollectED
Incident Information Management System (IIMS) reports and the Restraint and Seclusion Register in Wollongong Hospital Emergency Department (WH ED), did not support the anecdotal reports of aggressive incidents. Well documented evidence of the frequency and type of aggression that staff encounter, assists in the planning for a safe, stable environment and appropriate services. It also ensures that the patient is receiving the appropriate treatment and management, with the least restrictive practice. This project developed training and solutions to ensure a...
Wollongong Hospital
Added: 19 August 2014|Last updated: 9 October 2014
Wellness, Independence, Self-actualisation and Rehabilitation Program
The project aimed to design and implement a model of care for the Wagga Wagga Mental Health Sub-Acute Unit. The decision was made to design a new service model rather than adopt an existing model of care used by another District or service. The model created was based on feedback from consumers, families, carers, mental health staff and staff of other service partners. The model reflects the unique needs of the District. It is a product of what stakeholders within...
Wagga Wagga Base Hospital
Added: 1 August 2014|Last updated: 9 October 2014
Care To Come Home: CaTCH
A new Model of Care is being introduced at Lachlan Health Service (LHS) – Forbes and Parkes. Hospital in the Home (HITH) provides a choice of care at home or at a daily clinic instead of being admitted to hospital. This will provide quality care with less disruption for a smooth patient journey.
Western NSW Local Health District
Added: 19 August 2014|Last updated: 26 September 2014
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