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Patient Safety
 

Quality control under the microscope

Quality control under the microscope

To provide a statewide quality control approach that delivers more timely and reliable diagnostic test results to assist in improving patient care by December 2020.
NSW Health Pathology
Added: 26 August 2019|Last updated: 29 August 2019
Environmental Cleaning of Ambulances

Environmental Cleaning of Ambulances

To reduce the risk of healthcare associated infections in NSW Ambulance. This will provide safer care for patients and improve the working environment for paramedics.
NSW Ambulance
Added: 7 December 2018|Last updated: 13 December 2018
On Time, Every Time for People with Parkinson’s

On Time, Every Time for People with Parkinson’s

To ensure 75 per cent of PD patients at Coffs Clinical Network are identified within four hours of admission, receive medications on time and have a carer who is satisfied with the patient’s medication management.
Mid North Coast Local Health District
Added: 9 May 2018|Last updated: 28 May 2018
Multiagency Coordination of Prenatal Risk

Multiagency Coordination of Prenatal Risk

Central Coast Local Health District established regular meetings with the NSW Department of Family and Community Services and all health services involved in the care of pregnant women, in cases where there were child protection concerns.
Central Coast Local Health District
Added: 2 May 2018|Last updated: 21 May 2018
Saved by the Phone: Enhancing the Pre-admission Process

Saved by the Phone: Enhancing the Pre-admission Process

Staff at Blue Mountains District ANZAC Memorial Hospital implemented a standardised phone screening tool with fasting instructions, to prepare patients for their surgical procedure.
Blue Mountains District ANZAC Memorial Hospital
Added: 2 May 2018|Last updated: 16 May 2018
Central Line Infection Prevention in Newborns

Central Line Infection Prevention in Newborns

RPA Hospital implemented an education, audit and training package for staff in its Newborn Care Unit, to reduce infections related to central line use in vulnerable newborns.
Royal Prince Alfred Hospital
Added: 12 December 2017|Last updated: 22 December 2017
MediREACH: Improving Medication Safety for Patients

MediREACH: Improving Medication Safety for Patients

Murrumbidgee Local Health District developed a process to ensure all patients have a best possible medication history recorded on admission to hospital.
Murrumbidgee Local Health District
Added: 27 November 2017|Last updated: 15 December 2017
The SIMPLE Project: A Sustainable Inventory Management Process for Lean Environments

The SIMPLE Project: A Sustainable Inventory Management Process for Lean Environments

Sutherland Hospital implemented a new procurement process, to provide staff with efficient access to products that deliver safe patient care in the right place, at the right time.
Sutherland Hospital and Community Health Service
Added: 27 November 2017|Last updated: 15 December 2017
It Takes Two

It Takes Two

It Takes Two was designed to educate nursing staff and managers on NSW Health and local policies regarding medication handling, with the aim of improving patient safety in the emergency department.
St George Hospital
Added: 27 October 2017|Last updated: 10 November 2017
Running Away Causes Delay

Running Away Causes Delay

This project reduced the number of patients who absconded (ran away) from the Coffs Harbour Mental Health Inpatient Unit, by implementing an environmental review, courtyard supervision, flexible visiting hours, multidisciplinary team reviews, leave prescriptions and capital works.
Mid North Coast Local Health District
Added: 23 October 2017|Last updated: 6 November 2017
Child-at-Risk Electronic Medical Record Alert

Child-at-Risk Electronic Medical Record Alert

NNSWLHD developed a unique alert system for at-risk children and pregnant women that is integrated into the patient’s electronic medical record
Northern NSW Local Health District
Added: 25 August 2017|Last updated: 11 September 2017
Testing Times: Reducing Variation in Pathology Testing

Testing Times: Reducing Variation in Pathology Testing

This project identified a number of strategies to reduce pathology costs and clinical variation in the testing process, including enhancements to the patient’s electronic medical record, development of best practice guidelines, staff education and improved reporting mechanisms.
Western NSW Local Health District
Added: 7 April 2017|Last updated: 28 April 2017
Medication Reconciliation: A Prescription for Safety

Medication Reconciliation: A Prescription for Safety

This project aims to reduce medication errors, by ensuring the patient’s medicines are accurately documented on admission to hospital and any changes are communicated to the patient and carer when they are discharged or transferred to another care provider.
Wollongong Hospital
Added: 15 March 2017|Last updated: 28 April 2017
Living Well in Residential Aged Care: Reducing Falls and Harm from Falls

Living Well in Residential Aged Care: Reducing Falls and Harm from Falls

Nyngan Health Service developed a falls workbook and DVD, which was used to educate aged care residents on falls and empower them to develop personalised strategies that would reduce their risk of falling.
Nyngan Residential Aged Care
Added: 10 February 2017|Last updated: 27 February 2017
Feeling Safe in the Emergency Department

Feeling Safe in the Emergency Department

This project optimises consumer and staff safety in the ED and ensures SWSLHD provides consistent, therapeutic care to all mental health patients.
South Western Sydney Local Health District
Added: 29 November 2016|Last updated: 22 December 2016
Head Over Heels: Reducing Falls in the Delivery Suite

Head Over Heels: Reducing Falls in the Delivery Suite

This project delivered an education program for staff and implemented a new process of cleaning the ventilation vents in delivery suite bathrooms, to reduce the risk of falls.
Royal Hospital for Women
Added: 9 December 2016|Last updated: 22 December 2016
Reducing the Incidence of Omitted Medication Administration

Reducing the Incidence of Omitted Medication Administration

This project improved education and workflow processes around medication administration, to reduce instances where patients either don’t receive their medication or don’t have a documented reason as to why their medication was not administered.
Dubbo Health Service
Added: 10 October 2016|Last updated: 24 October 2016
The Nursing and Midwifery Scope of Practice Framework

The Nursing and Midwifery Scope of Practice Framework

This project standardised the recruitment process and conducted training for nurses and midwives in SNSWLHD to help them understand their professional obligations and maintain the skills required to safely undertake their role in the organisation.
Southern NSW Local Health District
Added: 23 September 2016|Last updated: 10 October 2016
Improving Laboratory Diagnosis of Influenza and Respiratory Syncytial Virus Infections

Improving Laboratory Diagnosis of Influenza and Respiratory Syncytial Virus Infections

By introducing the routine use of rapid nucleic acid amplification tests, the median time for results of accurate laboratory tests for influenza and respiratory syncytial virus infections reduced from more than three days to less than 12 hours. This has the potential to significantly enhance infection prevention and control, inpatient bed management, appropriate antiviral prescribing and antimicrobial stewardship initiatives.
NSW Health Pathology
Added: 19 September 2016|Last updated: 4 October 2016
Improving Prescription of Venous Thromboembolism Prophylaxis for Admitted Medical Patients

Improving Prescription of Venous Thromboembolism Prophylaxis for Admitted Medical Patients

Liverpool Hospital implemented an education program for emergency department staff, to ensure venous thromboembolism prophylaxis is prescribed to all appropriate patients on admission.
Liverpool Hospital
Added: 29 April 2016|Last updated: 29 July 2016
Mighty Germ But Tight Plan Can Send The Baby Home

Mighty Germ But Tight Plan Can Send The Baby Home

The Royal Hospital for Women conducted an audit to measure the success of an early discharge policy that was implemented in January 2011.
Royal Hospital for Women
Added: 23 February 2016|Last updated: 8 April 2016
Healthy Mouths in Hospital

Healthy Mouths in Hospital

This project implemented a more effective method for cleaning dentures in hospital and delivered education session to staff and patients on the link between oral health and systemic infection.
Southern NSW Local Health District
Added: 18 March 2016|Last updated: 4 April 2016
Preventing Catheter-Associated Urinary Tract Infections

Preventing Catheter-Associated Urinary Tract Infections

This project developed nurse-led protocols for the insertion, removal and management of indwelling urinary catheters at John Hunter Hospital.
Hunter New England Local Health District
Added: 8 February 2016|Last updated: 26 February 2016
Improving Peritonitis Rates in the ISLHD Renal Service

Improving Peritonitis Rates in the ISLHD Renal Service

The renal unit at ISLHD developed a structured home visit program and implemented changes to the staff orientation program, as well as training for patients and staff.
Illawarra Shoalhaven Local Health District
Added: 27 January 2016|Last updated: 11 February 2016
The Safety Huddle: Preventing repeat falls and near miss falls

The Safety Huddle: Preventing repeat falls and near miss falls

Camden Hospital implemented a multidisciplinary review meeting (Safety Huddle) following all inpatient falls and near miss falls, which developed strategies in consultation with the patient to prevent the incident from reoccurring.
Camden Hospital
Added: 23 October 2015|Last updated: 9 November 2015
Teamwork the Mid North Coast Way: From ED to Urgent Care Centre

Teamwork the Mid North Coast Way: From ED to Urgent Care Centre

Wauchope District Memorial Hospital transformed its emergency department into an Urgent Care Centre, which is equipped to treat patients with minor illness or injury. Patients that require emergency care for serious or critical conditions are transferred by NSW Ambulance directly to Port Macquarie Base Hospital. The successful transition was underpinned by a comprehensive communications strategy made possible by the formation of a dynamic team which included key representatives from health and the community....
Wauchope District Memorial Hospital
Added: 21 October 2015|Last updated: 4 November 2015
Let’s get STARTed: Managing Urinary Tract Infections in the Residential Aged Care Unit

Let’s get STARTed: Managing Urinary Tract Infections in the Residential Aged Care Unit

This project created a new model of care to educate staff on how to manage the symptoms of urinary tract infections (UTIs) with alternative therapies, rather than multiple antibiotics.
Grenfell Multi-Purpose Service
Added: 8 October 2015|Last updated: 23 October 2015
Falls Prevention Assessment in Occupational Therapy

Falls Prevention Assessment in Occupational Therapy

This project developed guidelines and resources to improve occupational therapist staff compliance with departmental protocols in place at Blacktown Mount Druitt Hospital.
Western Sydney Local Health District
Added: 9 October 2015|Last updated: 23 October 2015
Workload Management of Donor Adverse Events Follow-Up

Workload Management of Donor Adverse Events Follow-Up

This project identified ways to optimise the use of nursing resources, to meet donor care, customer service and risk management requirements.
Australian Red Cross Blood Service
Added: 13 October 2015|Last updated: 20 October 2015
Appropriate Pressure Prevention Loan Equipment (APPLE) Project

Appropriate Pressure Prevention Loan Equipment (APPLE) Project

The APPLE project developed a new process to obtain and store Alternating Pressure Air Mattresses at Orange Health Service. Patients identified at ‘high risk’, those who have an existing pressure injury and/or those who are clinically indicated, are provided with pressure relieving equipment in a timely manner.
Western NSW Local Health District
Added: 21 September 2015|Last updated: 20 October 2015
Patient Safety Starts with ME

Patient Safety Starts with ME

This project installed a patient safety board and innovation board to engage staff in the process and allow patients and visitors to see how clinical practice impacts on safety and quality.
Hastings Macleay Clinical Network
Added: 13 July 2015|Last updated: 28 July 2015
Let’s Be Free of Vancomycin Resistant Enterococcus (VRE)

Let’s Be Free of Vancomycin Resistant Enterococcus (VRE)

The project implemented measures to deal with nosocomial infections, including increased swabbing, improved cleaning services, cleaning surveillance tools, personal hygiene packs and patient questionnaires.
St George Hospital
Added: 25 May 2015|Last updated: 27 May 2015
Smoothing the Way for Central Venous Access Device Insertions: Reducing road-bumps for cancer patients

Smoothing the Way for Central Venous Access Device Insertions: Reducing road-bumps for cancer patients

Approximately 50 CVADs are inserted per month by CVAD Procedural Clinical Nurse Consultants (CNC) at SVH. By implementing small-scale changes within the hospital, SVH has been able to reduce the usual incident rate for CVAD patient bookings from one in five at the beginning of 2014, to one in 20 by the end of the year.
St Vincent's Hospital
Added: 4 May 2015|Last updated: 18 May 2015
Kitted Out for Blood Cultures

Kitted Out for Blood Cultures

To reduce blood culture contamination rates at Campbelltown Hospital, a blood culture kit was introduced to the adult departments. The project foundation is built on getting it right the first time and reducing unwarranted clinical variation by implementing one standardised kit with one set of instructions. This has embedded better practice focusing on aseptic technique.
Campbelltown Hospital
Added: 11 February 2015|Last updated: 16 February 2015
A Safe Benzodiazepine Guideline for Elderly Inpatients

A Safe Benzodiazepine Guideline for Elderly Inpatients

This project was a result of the Junior Medical Officer Quality and Safety Committee. While defining its role in its pilot 12 months, concerns regarding the prescribing of benzodiazepines in the elderly inpatients were identified and acted upon by way of two audits, guideline creation and education packages.
Hunter New England Local Health District
Added: 5 February 2015|Last updated: 11 February 2015
In the Hand of Our Clinicians

In the Hand of Our Clinicians

A mobile phone viewable website allows clinicians ready access to assist in the safe, appropriate and timely prescribing of antimicrobials, thus decreasing the risk of healthcare associated bloodstream infections.
Hunter New England Local Health District
Added: 15 December 2014|Last updated: 17 December 2014
Outpatient and Visitor Buggy

Outpatient and Visitor Buggy

The outpatient and visitor buggies provide less mobile patients and visitors with a safe, accessible and enjoyable method of transport along main pedestrian corridors of Westmead Hospital while maintaining dignity and respect. Volunteers at Westmead Hospital recognised that many less physically mobile outpatients and visitors experienced difficulties walking from the main entrances of the hospital to their destinations, over 200 metres away. Transport by orderlies using wheelchairs was not suitable for many of these people. After an extensive planning and...
Westmead Hospital
Added: 9 April 2013|Last updated: 16 October 2014
Cleaning for Sustainability

Cleaning for Sustainability

By choosing to use steam cleaning and microfibre cloths, water use could be minimised, as could the need for frequent staff exposure to cleaning chemicals as the microfibre cloths used no chemicals with minimal water and the steam cleaners use supersaturated dry steam. The steam cleaners were used on all surfaces including floors in patient rooms, bathrooms, utility rooms, and corridors. (i.e. wherever there were hard floor surfaces such as vinyl, tiles or linoleum.), but could also be used to...
Southern Health, Victoria
Added: 23 July 2012|Last updated: 1 October 2014
Green Cleaning System

Green Cleaning System

In 2008, the Green Cleaning system, which is a hygienic and infection free cleaning system, was introduced in Long Bay Hospital (LBH). The Green Cleaning system involves pre-soaking equipment with a solution of approximately 150% of the dry weight of the micro-fibre mop or cloth for 15 minutes, in order to ensure that moisture is absorbed evenly throughout mops and cloths. This system has many advantages over conventional cleaning systems in that it is cost effective in chemicals, equipment and...
Long Bay Complex - including Long Bay Hospital and Metropolitan Special Programs Centre - Adult Correctional Centre
Added: 10 January 2012|Last updated: 30 September 2014
Electronic Bug Management

Electronic Bug Management

The Children's Hospital at Westmead (CHW) developed an electronic multi-resistant organism (MRO) flagging and information system, an infection control note in the Electronic Medical Record (EMR) and an individualised electronic MRO care plan which includes input from families. These are all available in the Patient Management System and the EMR for round the clock accessibility in order to ensure continuity of safe care. In addition, 556 Multi Resistant Staphylococcus aureus (MRSA) positive patients had their MRO status reviewed for clearance,...
The Children's Hospital at Westmead
Added: 13 May 2013|Last updated: 30 September 2014

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