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Slide into Headspace DMs - Demand Management Strategy

This project considered issues contributing to long wait times and implemented service-wide interventions to enhance access to mental health support services for young people.

Added: 21 April 2022 | Last updated: 28 April 2022

Look, Listen, Feel: Reducing Seclusion and Restraint

Seclusion and restraint are increasingly common interventions used within emergency departments. Reducing the use of these practices is vital to improving the quality of mental health care patients and their...

Added: 11 April 2022 | Last updated: 28 April 2022

Building Bridges and Pathways: Improving Service Access for Young People

This project involved six mental health services working together to improve communication and referral pathways, so that young people receive the care they need as quickly and efficiently as possible.

Added: 2 December 2016 | Last updated: 8 November 2021

Me, Myself and My Tribunal

The Forensic Hospital developed a tool to help patients prepare for their Mental Health Review Tribunal, held every six months. This tool was designed to increase the satisfaction of patients...

Added: 23 March 2017 | Last updated: 27 May 2021

Improved Comprehensive Service for Adolescents who Re-present to the Emergency Department

This project has two objectives. Firstly, it is designed to improve the mental health service for adolescents who present to Lismore Base Hospital’s emergency department. Secondly, it is designed to...

Added: 22 April 2020 | Last updated: 14 May 2021

Intangible Storytelling Project

A multimedia project which tells the stories of inspirational carers and the vital role they play in the community.

Added: 27 August 2015 | Last updated: 21 April 2021

Mental Health 4 Uplift

A project which aims to improve access to care for mental health patients by reducing their length of stay in the emergency department (ED) and reducing barriers to discharge from...

Added: 15 December 2020 | Last updated: 15 April 2021

Making the Health of the Nation Outcome Scale Work For Us

This project added an additional multidisciplinary team meeting to the Older Persons Mental Health Team schedule each week and adjusted the meeting agenda, to allow more time for mental health...

Added: 30 April 2018 | Last updated: 8 April 2021

Mirrabrook: A Truly Smoke Free Mental Health Inpatient Unit

Mirrabrook Mental Health Unit introduced a new policy to help nicotine-dependent consumers quit smoking during their inpatient stay. It was supported by staff training, nicotine replacement therapy and carbon monoxide...

Added: 29 May 2017 | Last updated: 8 April 2021

Psychiatric Emergency Care Centre (PECC) – The Next Generation

To redesign the Psychiatric Emergency Care Centre (PECC) unit within the Nepean Blue Mountains Local Health District (NBMLHD) Mental Health service to provide a more targeted specialised care by April...

Added: 15 December 2020 | Last updated: 16 December 2020

Transition to Recovery

Feedback from the Mental Health Service consumer experience and staff surveys indicate that patients are leaving inpatient services with limited understanding of their goals for post-discharge care, and community mental...

Added: 9 December 2019 | Last updated: 12 December 2019

Dealing with the hard stuff: Southern NSW drug and alcohol clinical redesign project

Southern NSW Local Health District Drug and Alcohol services are aiming to improve the client experiences of D&A service provision with a focus on timely access, evidence-based treatment and pathways...

Added: 26 August 2019 | Last updated: 29 August 2019

Making the difference – going beyond respect

This project explored how to enable Aboriginal patients to connect, or stay connected, with their culture throughout their journey in the Forensic Mental Health Hospital.

Added: 26 August 2019 | Last updated: 29 August 2019

Saving lives in the morgue: forensic medicine social work

The forensic medicine social work service is being redesigned for people who are traumatically and suddenly bereaved, so they feel supported and well informed when facing a potentially disempowering and...

Added: 6 May 2019 | Last updated: 9 May 2019

Creating an integrated and responsive community acute care mental health service: to improve the quality of consumer outcomes

Mental health community services should provide an integrated and comprehensive recovery service for consumers. However, services have operated in silos over previous years, which can result in a fragmented consumer...

Added: 6 May 2019 | Last updated: 9 May 2019

tOTal Improvement

tOTal Improvement is designed to improve communication within the multidisciplinary team at Morisset Hospital and to better direct consumers’ support needs within the clinical rehabilitation program.

Added: 17 April 2019 | Last updated: 7 May 2019

Food for Thought

This project implements a clinical pathway for referral and treatment that includes screening, triage, and assessment; and provides adults referred to Richmond Adult Community Mental Health Service with cognitive behavioural...

Added: 29 March 2019 | Last updated: 12 April 2019

What a Difference a Date Will Make

Various services in the local area were concerned about the increase in young adolescents presenting in crisis, with either potential self-harm or harm to others. Police and ambulance workers were...

Added: 26 September 2018 | Last updated: 11 October 2018

Improving Access to Non-Acute Mental Health Beds

This project creates efficiencies in the provision of non-acute mental health beds across the Northern Sydney Local Health District by improving referral and communication processes and providing a better overall...

Added: 20 August 2018 | Last updated: 30 August 2018

Innovative Service Delivery Model

Western Sydney Local Health Districtestablished a Mental Health Acute Assessment Team at Cumberland Hospital. The service responds to relevant Triple Zero calls via a dispatch system, using dedicated paramedics and...

Added: 28 May 2018 | Last updated: 22 June 2018

Towards a Better Fit: Defining a Forensic Mental Health Patient

The Forensic Hospital implemented measures to improve the quality and compliance of patient outcome measures collected, including staff education and data feedback sessions, a user-friendly glossary and the development of...

Added: 6 March 2017 | Last updated: 28 April 2018

Increasing Blood-Borne Virus Screening in the Community Setting

St George Drug and Alcohol Service established a clear process for blood-borne virus screening, by delivering training to staff and embedding the test into the initial assessment of new clients.

Added: 15 February 2018 | Last updated: 2 March 2018

Detecting Delirium in the Emergency Department

Belmont District Hospital implemented an education package for nursing staff, to improve the use of the Confusion Assessment Method (CAM) screening tool in the emergency department (ED). The CAM tool...

Added: 14 February 2018 | Last updated: 1 March 2018

What About Us

Added: 27 November 2017 | Last updated: 21 December 2017

Completing the Admission Checklist in Mental Health Rehabilitation Units

Sutherland Hospital Mental Health Rehabilitation Unit implemented new policies and processes for managing admissions, then educated staff on the changes.

Added: 27 October 2017 | Last updated: 10 November 2017

Running Away Causes Delay

This project reduced the number of patients who absconded (ran away) from the Coffs Harbour Mental Health Inpatient Unit, by implementing an environmental review, courtyard supervision, flexible visiting hours, multidisciplinary...

Added: 23 October 2017 | Last updated: 6 November 2017

Confusing Directions: Finding the Right Pathway for People with Delirium

Hunter New England Mental Health implemented a new screening tool and staff education to ensure patients with delirium are provided with the right care pathway.

Added: 23 October 2017 | Last updated: 6 November 2017

A Coordinated Local Approach to Disordered Eating Services

This project improved care delivered to people with eating disorders in Broken Hill and surrounding areas in FWLHD. It focused on increasing clinicians’ skill and confidence by providing education sessions,...

Added: 25 August 2017 | Last updated: 8 September 2017

The Rhythm and Rhymes Adolescent/Adult Program

The Rhythm and Rhymes Adolescent/Adult Program is a 12-week hip-hop therapy program designed to engage young people with severe mental illness in a way that is enjoyable, creates a sense...

Added: 23 August 2017 | Last updated: 7 September 2017

Better Flow, Better Journey: Improving Mental Health Acute Care

MNCLHD introduced a number of solutions to improve the flow and patient journey through its Mental Health Acute Care Services.

Added: 23 August 2017 | Last updated: 25 August 2017

Police Ambulance Early Access to Mental Health Assessment via Telehealth

HNELHD provided iPads to police and ambulance staff, so they can access mental health triage and support for consumers at the scene of the emergency.

Added: 15 August 2017 | Last updated: 25 August 2017

Reducing 28-day mental health readmissions

The project aims to reduce 28-day mental health readmissions in Western Sydney Local Health District by identifying the key issues which lead to high readmission rates, and to implement targeted...

Added: 26 April 2017 | Last updated: 28 April 2017

STAT MH: Safe, Timely Access to Mental Health

This project will implement a number of solutions to reduce clinical variability and length of stay in acute adult mental health inpatient units. These include a new model of care,...

Added: 14 March 2017 | Last updated: 28 April 2017

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