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Patient Reported Measures – outcomes that matter to patients

Patient Reported Measures – outcomes that matter to patients

Local Health Districts have partnered with Agency for Clinical Innovation (ACI), primary healthcare organisations and consumers to introduce an innovative new program to drive improvement and integration of healthcare across NSW.

The Patient Reported Measures program aims to improve communication between patients and healthcare providers by enabling patients to provide direct, timely feedback about their health related outcomes and experiences.

Evidence demonstrates patients who are engaged in their healthcare experience better outcomes and choose less costly interventions. Enabling patients to provide direct timely feedback about their health related outcomes can provide a better reflection of how a patient feels about their healthcare than traditionally measured biomarkers and adds value to their interactions with healthcare providers.

Four local sites have been involved in a proof of concept; designing, testing and implementing the program. Each has identified a patient cohort with chronic and complex conditions.

  • Mid North Coast Local Health District
  • Northern Sydney Local Health District
  • Western Sydney Local Health District
  • Western NSW Local Health District

The NSW Minister for Health the Hon. Jillian Skinner MP formally launched the program at Royal North Shore Hospital on 4 November 2015. Minister Skinner congratulated the Local Health District services, healthcare providers, consumers and carers in reaching this milestone and highlighted the important role that patient reported outcomes play in supporting shared decision making between patients and healthcare providers.

The program forms a key enabler of the NSW Health Integrated Care strategy.

For further information visit the Patient Reported Measures page.