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New Graduates Improving Healthcare

New Graduates Improving Healthcare

The Agency for Clinical Innovation (ACI) is continuing to lead the way in developing the capability of frontline staff in local health facilities, with 28 healthcare staff today graduating from the ACI Centre for Healthcare Redesign (CHR) School with a Diploma of Project Management and a Diploma of Government.

The CHR School offers three Diploma Programs a year for managers and clinicians working in the NSW health system. The 20 week school teaches frontline staff how to identify the root causes of issues impacting on patient’s experience of care and then develop and implement lasting innovative changes to improve the way health care is delivered and experienced.

Frontline healthcare staff that participate in the program develop skills in project management, the application of innovative redesign methodology and change management while working on a real project of high priority in their own workplace. Participants are offered the latest knowledge and training in project management, clinical redesign and change management for healthcare professionals and managers using a variety of teaching methods including workplace coaching.

During the program healthcare staff are also encouraged to lead a real project in their workplace and to talk with patients and staff to identify improvements. Interviewing and working in partnership with patients to improve care is a strong focus of the course. These workplace projects are the focus of Graduation Days and provide participants, redesign leads and Local Health District sponsors with an opportunity to show the results of their projects and hear about the success of fellow CHR school graduates.

To get involved in the conversation on Twitter follow @NSWACI and #CHRschool.

More Information

For more information on the Diploma Program visit the Centre for Healthcare Redesign.

To view the projects from the participants go to the ARCHI Innovation Register or download project summaries.

Download the media release.

Media Contact: Maeve Eikli, T: +61 2 9464 4607, M: 0400 431 199, W:, E: